Software Alternatives, Accelerators & Startups

HelpScout VS WebARX

Compare HelpScout VS WebARX and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

WebARX logo WebARX

Website Protection, Managed Website Security & Website Monitoring
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • WebARX Landing page
    Landing page //
    2023-08-30

WebARX is a website security platform that helps freelancers, digital agencies, and website owners protect and monitor all of their websites on a single dashboard.

In under three minutes (and with no technical knowledge), you can connect the WebARX firewall and have all of your sites protected.

On a single, cloud-based dashboard, you will have a complete overview of statistics, firewall and activity logs, and monitoring results.

There’s no need to manually check if your sites are up to date. WebARX will automatically alert you if any of the websites have software/plug-ins installed that are known to be attacked or have vulnerabilities.

WebARX will monitor uptime, site speed, defacements (and hacking databases), blacklists, software vulnerabilities, domain expiration, site errors and much more. It even allows you to set up alerts for all of them via email or Slack. You can create and export monthly security reports, generate off-site backups and much more.

When using WebARX on a WordPress site, it will eliminate the need to use at least 3-5 other security plugins.

Save time and money and sleep well knowing your business is protected.

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-

WebARX

$ Details
paid Free Trial $14.99 / Monthly
Platforms
PHP Magento Wordpress Drupal Joomla

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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WebARX videos

WebARX Review - Central Security Dashboard To Monitor WordPress Websites

More videos:

  • Review - Webarx Full Walkthrough and Review
  • Review - WebARX Wordpress plugin review - Web Application Security

Category Popularity

0-100% (relative to HelpScout and WebARX)
Customer Support
100 100%
0% 0
Web Application Security
0 0%
100% 100
Help Desk
100 100%
0% 0
Website Performance Monitoring

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and WebARX

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

WebARX Reviews

We have no reviews of WebARX yet.
Be the first one to post

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

WebARX mentions (0)

We have not tracked any mentions of WebARX yet. Tracking of WebARX recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and WebARX, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sucuri - Website Protection, Malware Removal, and Blacklist Prevention

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wordfence - Comprehensive security plugin for WordPress.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Amazon CloudFront - Amazon CloudFront is a content delivery web service.