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HelpScout VS QuickBooks

Compare HelpScout VS QuickBooks and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

QuickBooks logo QuickBooks

Business runs better with QuickBooks, the #1 accounting solution for small business.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • QuickBooks Landing page
    Landing page //
    2023-10-18

HelpScout videos

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QuickBooks videos

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Which QuickBooks Online Should You Buy in 2020?

More videos:

  • Review - Quickbooks Self-Employed Review
  • Tutorial - How to use QuickBooks Online: a super fast 6-minute review & tutorial

Category Popularity

0-100% (relative to HelpScout and QuickBooks)

HelpScout

QuickBooks

Help Desk
100 100%
Help Desk
0% 0
Accounting
0 0%
Accounting
100% 100
Customer Support
100 100%
Customer Support
0% 0
Bookkeeping
0 0%
Bookkeeping
100% 100

User comments

Share your experience with using HelpScout and QuickBooks. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and QuickBooks

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

QuickBooks Reviews

5 Best Alternatives to QuickBooks Accounting Software
QuickBooks is prominent among accounting software providers, with an intuitive interface, robust features and extensive third-party integrations. When you consider programs for your small business, your first thought may well be the QuickBooks accounting software.
Source: www.businessnewsdaily.com
The 8 Best QuickBooks Alternatives for Small Businesses
Both QuickBooks and FreshBooks offer live support options; however, QuickBooks pushes customers to use self-help resources first. Along with an easily navigated interface, FreshBooks offers a variety of other benefits including free toll-free customer support, with email support available as well.
Source: www.fool.com
7 Best QuickBooks Alternatives for Small Businesses
You’re likely well aware that QuickBooks is the reigning incumbent for best accounting software. Although there’s plenty working in QuickBooks’ favor — industry dominance, ease of use and scalability, for instance — small-business owners might consider alternatives, depending on their budget and what features they need. Before you settle on an option, just make sure your...
Source: www.fundera.com
10 of the Best FreshBooks Alternatives That Will Make Bookkeeping Easier
QuickBooks enables you to always be payday-ready and tax-ready. It automatically makes deductions on paychecks and payrolls.
Source: shanebarker.com
7 Best QuickBooks Alternatives 2018 [Free & Paid]
Xero has comparable features to QuickBooks Online but is priced less and includes an unlimited number of users with any subscription. If your primary concern with QuickBooks is ease of use or customer service, I’m not sure you’ll be happier with Xero. I don’t find Xero any easier to use and, like QuickBooks, you can’t pick up the phone and call customer service. However, if...
Source: fitsmallbusiness.com

Social recommendations and mentions

Based on our record, QuickBooks seems to be a lot more popular than HelpScout. While we know about 24 links to QuickBooks, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

QuickBooks mentions (24)

  • What is QuickBooks Online For Accountants?
    For accounting firms looking to expand their operations, manage all of their clients and projects, and work with and access their clients’ QuickBooks Online data, there is a tool called QuickBooks Online for Accountants. The software, QuickBooks Online for Accountants is a web-based application that is designed to help accounting professionals save time and grow their practice. ​​. Source: 10 months ago
  • Hey Reddit! QuickBooks has smarter features made for your business. Welcome to your one-stop hub to learn more about our available plans and tools that can help your business thrive.
    Not sure what you need? Let's find out. Click here for our personalized questionnaire, so we can recommend solutions that fit you best. Source: 11 months ago
  • How to Set Up Multiple Companies in Quickbooks
    Select a Country: The first step is to select a nation for your new business. Go to https://quickbooks.intuit.com in your browser. Choose the nation where you are located by going to */choose-country/*. The webpage for Quickbooks Online in your area will then be displayed to you. Source: 12 months ago
  • How to login in QuickBooks Time Tracking
    Go to the QuickBooks website (https://quickbooks.intuit.com/). Source: about 1 year ago
  • looking for help starting my small renovations company (LLC)
    In Vermont, you can file for an LLC online. Small business credit cards are roughly equivalent to consumer credit cards, you will need to provide a personal guarantee, and cash back is your best bet: 2% flat-rate is most likely your best option. I can't recommend books. You can do most of accounting with QuickBooks. Insurance is highly personalized to your business. Source: about 1 year ago
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What are some alternatives?

When comparing HelpScout and QuickBooks, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FreshBooks - The ideal accounting software for small business owners.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Xero - Xero is online accounting for your small business.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zoho Books - Smart Accounting for Growing Business

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