Software Alternatives, Accelerators & Startups
Register | Login

HelpScout VS Peerlist

Compare HelpScout VS Peerlist and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Peerlist logo Peerlist

Peerlist is a community-led professional network for people in tech with powerful work profiles at its core.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Peerlist Landing page
    Landing page //
    2022-05-24

Category Popularity

0-100% (relative to HelpScout and Peerlist)

HelpScout

Peerlist

Help Desk
100 100%
Help Desk
0% 0
Web App
0 0%
Web App
100% 100
Customer Support
100 100%
Customer Support
0% 0
Hiring And Recruitment
0 0%
Hiring And Recruitment
100% 100

User comments

Share your experience with using HelpScout and Peerlist. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Peerlist

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Peerlist Reviews

We have no reviews of Peerlist yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Peerlist should be more popular than HelpScout. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Peerlist mentions (13)

  • Feedback needed. What do you think about Peerlist?
    Since this is a developer community, would appreciate some feedback about the product. It's available on peerlist.io. Source: 10 months ago
  • Portfolio Re-Imagined
    These days I’m reading the book Sapiens by Yuval Noah Harari where I came across a very interesting concept of how people and communities work. They are formed because peoples with the same mindset, goals, and Notions come together for a purpose of sharing experiences, knowledge and all good/bad things happening in their lives. It is rooted in common myths that exist in people's collective imaginations. But one... - Source: dev.to / over 1 year ago
  • Some Old School Resume Makers With A New Addition
    Here are a few resume makers I consider good enough to go through. But hang on, that's not it. What if you get one tool that solves your multiple problems? Keep reading to find out what I am talking about. - Source: dev.to / over 1 year ago
  • How to get prepared for layoffs?
    The best possible thing you can do for yourself is to be updated with the latest technology. Having something going on the side can boost your career and resume. Keep track of your projects where you performed well. - Source: dev.to / over 1 year ago
  • What after the internships?
    Update your profile and add the skills you have learned. Alter your profile according to the roles you are applying to. Showcasing your work will make your profile stand out. - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing HelpScout and Peerlist, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Read.CV - Mindful professional profiles

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Polywork - Polywork is a professional social network that allows you to post updates about what you're up to (in work, and, if you like, in life too).

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LinkedIn - LinkedIn is a business-oriented social networking service, mainly used for professional networking.

Loading...