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HelpScout VS Polywork

Compare HelpScout VS Polywork and see what are their differences

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HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Polywork logo Polywork

Polywork is a professional social network that allows you to post updates about what you're up to (in work, and, if you like, in life too).
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Polywork Landing page
    Landing page //
    2023-08-26

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

Polywork

Website
polywork.com
Pricing URL
-
$ Details
-
Edit details

HelpScout videos

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Polywork videos

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Polywork Review - The Professional Social Network for Multiplayers

More videos:

Category Popularity

0-100% (relative to HelpScout and Polywork)

HelpScout

Polywork

Customer Support
100 100%
Customer Support
0% 0
Job Boards
0 0%
Job Boards
100% 100
Help Desk
100 100%
Help Desk
0% 0
Hiring And Recruitment
0 0%
Hiring And Recruitment
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Polywork

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Polywork Reviews

We have no reviews of Polywork yet.
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Social recommendations and mentions

Based on our record, Polywork should be more popular than HelpScout. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Polywork mentions (5)

  • Need help trying to achieve this vertical timeline component
    Recently, I have stumbled upon this page. It's Polywork's highlights page where career highlights are displayed in a timeline-style collection. Source: 12 months ago
  • I have created a product with my vision but my confidence has taken a dive so steep I am not sure what to do
    I am kind of in the same boat, would definitely like to learn more about your product. If you want to get your product reviewed - find people here on reddit, product hunt and polywork.com, talk to few people to understand what they think and especially what they ask questions about. Source: about 1 year ago
  • Why do you need LinkedIn? (non-recruiters)
    There's Polywork (https://polywork.com) that tries to replace linkedin. Gotta wait to see if it works out. - Source: Hacker News / almost 2 years ago
  • Show HN: Story of Creating a LinkedIn Alternative
    How is this different from Polywork (https://polywork.com)? I feel like if this is for intros/hiring a simple community would've worked better. - Source: Hacker News / about 2 years ago
  • Share SaaS landing pages you loved recently for inspiration
    Https://polywork.com ... Not quite SaaS but visually amazing. Source: over 2 years ago

What are some alternatives?

When comparing HelpScout and Polywork, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LinkedIn - LinkedIn is a business-oriented social networking service, mainly used for professional networking.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

indeed - Find jobs using Indeed, the most comprehensive search engine for jobs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Monster.com - Monster.com is one of the largest employment websites and job search engine in the world.

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