Software Alternatives, Accelerators & Startups

HelpScout VS Paco

Compare HelpScout VS Paco and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Paco logo Paco

Never miss a thing on Slack — be more calm and productive
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Paco Landing page
    Landing page //
    2022-05-19

Paco🐶 is a Slack app that sniffs out important asks hidden beneath heaps of Slack conversations and reminds you about them at an appropriate time. It follows up with your colleagues automatically, freeing you up to tackle things that need your undivided attention.

Add Paco to your Slack for deeper concentration, zero task slippages and happier remote culture

Supercharge your Slack productivity with Paco. Perfect for Developers, Designers, Data Scientists, Managers, Product Managers, CEOs, WFH remote workers or anyone else who needs to do deep work. Suited both for onsite and remote distributed teams!

📢 Paco was recently the #3 Product of the Day on ProductHunt, and is featured as a New & Noteworthy app on Slack.

https://pacohq.com/?ref=saashub

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-

Paco

Website
pacohq.com
Pricing URL
-
$ Details
freemium
Platforms
Browser Windows iOS Android Slack Mac OSX Web
Release Date
2021 April

HelpScout videos

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Paco videos

Paco by Paco Rabanne (1995) Review

More videos:

  • Review - Paco Rabbane Olympea vs Olympea Aqua Perfume Review and Comparison
  • Review - Paco Unisex Cologne by Paco Rabanne Review

Category Popularity

0-100% (relative to HelpScout and Paco)
Help Desk
100 100%
0% 0
Productivity
0 0%
100% 100
Customer Support
100 100%
0% 0
Slack
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Paco

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Paco Reviews

We have no reviews of Paco yet.
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Social recommendations and mentions

Based on our record, Paco should be more popular than HelpScout. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Paco mentions (6)

  • Promote your business, week of June 14, 2021
    I built the Slack productivity app Paco to deal with this. Paco sniffs out important asks hidden beneath heaps of Slack conversations and reminds you about them at an appropriate time. It follows up with your colleagues automatically, freeing you up to tackle things that need your undivided attention. Source: almost 3 years ago
  • Promote your business, week of June 7, 2021
    I want to introduce you to Paco| www.pacohq.com - the new Slack productivity app. Source: almost 3 years ago
  • How to tame the chaos and make Slack calm and productive
    A bit of shameless self-promotion: we recommend checking out Paco, the new trending 🔥 Slack productivity app that helps you control the Slack chaos and be more calm and productive. - Source: dev.to / almost 3 years ago
  • Slack Reminders Management?
    As you asked about third-party Slack integrations: I would like to invite you to try out Paco, a Slack app that helps track and remind important asks in Slack and follow-up on them. Happy to receive your feedback! Source: about 3 years ago
  • Product Hunt: Did we do it right?
    I tried several solutions and apps and nothing really stuck. And that germinated the seeds for Paco - to bring some calm focus back into our lovely Slack lives. Source: about 3 years ago
View more

What are some alternatives?

When comparing HelpScout and Paco, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Scrumbot - A summary of all team data in Slack before your daily scrum

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Odown - Simple and reliable uptime monitoring service + public status pages

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

awesome - A dynamic window manager for the X Window System developed in the C and Lua programming languages.