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HelpScout VS OneLogin

Compare HelpScout VS OneLogin and see what are their differences

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  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

OneLogin logo OneLogin

On-demand SSO, directory integration, user provisioning and more
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • OneLogin Landing page
    Landing page //
    2023-03-12

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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OneLogin videos

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Getting Started with OneLogin

More videos:

  • Review - OneLogin, Inc. Employee Reviews - Q3 2018
  • Review - Huge OneLogin Breach

Category Popularity

0-100% (relative to HelpScout and OneLogin)

HelpScout

OneLogin

Customer Support
100 100%
Customer Support
0% 0
Identity And Access Management
0 0%
Identity And Access Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Identity Provider
0 0%
Identity Provider
100% 100

User comments

Share your experience with using HelpScout and OneLogin. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and OneLogin

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

OneLogin Reviews

The Top 10 Single Sign-On Solutions For Business
OneLogin’s single sign on enables users to secure login to multiple applications with just one username and password, by using the OneLogin platform to authenticate identity across all of your accounts. OneLogin provides a single sign-on portal for users, which shows all of their company and personal accounts that they can use their OneLogin credentials to access. Admins can...
Source: expertinsights.com
Top 10 Best SAML Identity Providers List for SSO (Pros and Cons)
OneLogin is an open source SSO provider, commonly used for quick access to cloud based applications. Greatly simplifies identity management with single click access whilst enforcing robust security. Users can log into on prem and cloud applications via any device. Additionally it removes employees from Active Directory if they happen to change or quit their roles in real...
Source: cloudinfrastructureservices.co.uk
7 Best SSO Tools for 2023
OneLogin offers also offers a service called OneLogin Desktop, which acts as a form of endpoint management. Once users authenticate by logging in, they can access their secure applications on that device without an additional login. This can help users save time and work more efficiently. However, while I like the convenience of this, part of me is worried that improper...
Source: www.comparitech.com
12 User Authentication Platforms [Auth0, Firebase Alternatives]
You can also utilize OneLogin’s simple APIs for a personalized user experience. One can also deploy their smart factor authentication for authorizing users via SMS codes or automated phone calls.
Source: geekflare.com
Top 11 Identity & Access Management Tools
OneLogin has a system that allows both SSO (Single Sign-On) when using external SaaS and integrates with any applications you may have using an accessible and well-documented API. It can be integrated easily with AWS, SalesForce, and many other platforms and services.
Source: spectralops.io

Social recommendations and mentions

Based on our record, HelpScout should be more popular than OneLogin. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

OneLogin mentions (1)

  • Workday traing
    I think you have to login into onelogin.com first and that links you up with workplace, workday, dayforce etc. Source: 11 months ago

What are some alternatives?

When comparing HelpScout and OneLogin, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Okta - Enterprise-grade identity management for all your apps, users & devices

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Auth0 - Auth0 is a program for people to get authentication and authorization services for their own business use.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Microsoft Azure Active Directory - Azure Active Directory is a comprehensive identity and access management cloud solution that provides a robust set of capabilities to manage users and groups and help secure access to applications including Microsoft online services like Office 365 …

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