HelpScout VS Auth0

HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Auth0

Auth0 is a program for people to get authentication and authorization services for their own business use.

Landing page //
2023-07-14

Landing page //
2024-05-30

HelpScout

Website: helpscout.com
Pricing URL: Official HelpScout Pricing
$ Details: paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Release Date: -

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Auth0

Website: auth0.com
Pricing URL: Official Auth0 Pricing
$ Details
Release Date: 2013 January
Startup details
Country: United States
State: Washington
City: Bellevue
Founder(s): Eugenio Pace
Employees: 500 - 999

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HelpScout videos

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Auth0 videos

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GraphQL, Hasura, Apollo, and Auth0 for Vuejs developers by Devlin Duldulao

Category Popularity

0-100% (relative to HelpScout and Auth0)

Auth0

Customer Support

100 100%

Customer Support

0% 0

Identity And Access Management

0 0%

Identity And Access Management

100% 100

Help Desk

100 100%

Help Desk

0% 0

Identity Provider

0 0%

Identity Provider

100% 100

User comments

Share your experience with using HelpScout and Auth0. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Auth0

HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....

Source: www.jitbit.com

Help Scout Alternative - Have you outgrown Help Scout?

With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.

Source: www.kayako.com

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions

Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.

Source: financesonline.com

8 Zendesk Alternatives to Rock Your Customer Service

Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.

Source: blog.capterra.com

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support

Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...

Source: zapier.com

Auth0 Reviews

Top 10 Best SAML Identity Providers List for SSO (Pros and Cons)

Launched in 2013, Auth0 is a product unit under Okta. One of the reliable SaaS solutions to take a modern approach to application authentication and identity management. With Auth0, IT admins can connect any application and define its integrations and external identity providers to be used.

Source: cloudinfrastructureservices.co.uk

12 User Authentication Platforms [Auth0, Firebase Alternatives]

But since user data is a lot more serious than wasting a pepperoni pizza, let’s check out some user authentication platforms. And while an average business person will straightaway run towards Auth0 or Firebase, there are others as well.

Source: geekflare.com

Top 11 Identity & Access Management Tools

If you are already using a major cloud platform like Azure, Google Cloud, or AWS, you should probably start by seeing if their solutions meet your needs. If you’re developing an application, something like Auth0 might be the best choice.

Source: spectralops.io

Best identity access management software 2022

Auth0, founded in 2013 and acquired by Okta in May 2021 for $6.5 billion, is a respected alternative for developers who want to create a secure login experience for their personal applications. It is a next-gen identity management platform for web, mobile, IoT, and internal applications.

Source: www.zdnet.com

10 Best Auth0 Alternatives and Similar Platforms

Auth0 is a developer-friendly identification platform. You can simply integrate social login, multi-factor authentication, passwordless login, single sign-on, and other features into your mobile app or online application with Auth0. However, there are Auth0 alternatives that do the exact same thing with an extra flair.

Source: www.regendus.com

Social recommendations and mentions

Based on our record, Auth0 seems to be a lot more popular than HelpScout. While we know about 179 links to Auth0, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

Makers, what are the tools you can't live without?
Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
Have you ever done a product comparison chart on your site?
Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Auth0 mentions (179)

Developing SMART On FHIR Applications with Auth0 and InterSystems IRIS FHIR Server - Introduction
Although we could delegate the authentication and authorization of users to another IRIS server deployed for this purpose, on this occasion we are going to use the service offered by Auth0. - Source: dev.to / 3 days ago
How do I embed the Auth0 login page into my own web page?
I am using Auth0's Universal Login, which looks like below:. - Source: dev.to / 5 days ago
Building my own ChatGPT
Auth0: User authentication made for developers. - Source: dev.to / 7 days ago
SamGIS - Segment Anything applied to GIS
To avoid abuse the prompt input web map that I host on my personal site is under authentication (I use auth0.com). - Source: dev.to / 9 days ago
Unit Testing Auth0 Custom Database Scripts
Welcome, fellow developers! Today I want to present you a step-by-step technique on how to test Auth0’s custom actions and databases in Javascript. For those of you who don’t know Auth0, it’s an identity management platform that you can connect to your existing or new applications, and configure it to easily provide authentication and authorization mechanisms. It’s one of the easiest solutions for IAM nowadays. - Source: dev.to / 3 months ago

What are some alternatives?

When comparing HelpScout and Auth0, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Okta - Enterprise-grade identity management for all your apps, users & devices

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OneLogin - On-demand SSO, directory integration, user provisioning and more

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Amazon Cognito - Amazon Cognito lets you add user sign-up, sign-in, and access control to your web and mobile apps quickly and easily. It scales to millions of users and supports sign-in with social identity providers and enterprise identity providers via SAML 2.0.

HelpScout vs Zendesk

HelpScout vs Okta

HelpScout vs Freshdesk

HelpScout vs OneLogin

HelpScout vs LiveAgent

HelpScout vs Amazon Cognito

Auth0 vs Amazon Cognito