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HelpScout VS GTmetrix

Compare HelpScout VS GTmetrix and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
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HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

GTmetrix logo GTmetrix

GTmetrix is a free tool that analyzes your page's speed performance. Using PageSpeed and YSlow, GTmetrix generates scores for your pages and offers actionable recommendations on how to fix them.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • GTmetrix Landing page
    Landing page //
    2023-10-18

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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GTmetrix videos

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WordPress Speed Optimization - How I Got 100% GTmetrix Scores

More videos:

  • Review - A2 Hosting Review + GTmetrix Speed Test - 2020
  • Review - Another WordPress Page Builder Bites The Dust & Why Most Reporting Tools Like GTMetrix SUCK

Category Popularity

0-100% (relative to HelpScout and GTmetrix)

HelpScout

GTmetrix

Help Desk
100 100%
Help Desk
0% 0
Website Monitoring
0 0%
Website Monitoring
100% 100
Customer Support
100 100%
Customer Support
0% 0
Performance Monitoring
0 0%
Performance Monitoring
100% 100

User comments

Share your experience with using HelpScout and GTmetrix. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and GTmetrix

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

GTmetrix Reviews

  1. A Reliable Tool for Page Speed Analysis

    GTmetrix is a free tool that offers a comprehensive analysis of your page's speed performance. Using PageSpeed and YSlow, GTmetrix generates scores for your pages and provides actionable recommendations on how to improve them. As a user of GTmetrix, I can say that it is a reliable tool for identifying and fixing issues that may be affecting the loading speed of your website.

    🏁 Competitors: Pingdom
    👍 Pros:    Detailed|Free|Additional features
    👎 Cons:    Not accurate|Free plan with limited options

Social recommendations and mentions

Based on our record, GTmetrix seems to be a lot more popular than HelpScout. While we know about 137 links to GTmetrix, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

GTmetrix mentions (137)

  • How to improve page load speed and response times: A comprehensive guide
    These tools provide comprehensive insights into frontend performance, user experience, and potential bottlenecks. They measure performance metrics like response times, PLT, FCP, and LCP. Popular performance speed testing tools include Google PageSpeed Insights, WebPageTest, GTmetrix, Pingdom, and Google Lighthouse. They help point out areas of poor performance and send out alerts if response times get too slow. - Source: dev.to / 2 months ago
  • Optimizing Images for Developer Blogs
    GTmetrix: is a tool that helps identify the reasons behind slow loading times. - Source: dev.to / 3 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Gtmetrix.com — Reports and thorough recommendations to optimize websites. - Source: dev.to / 3 months ago
  • Let’s talk about your site’s performance - FREE e-book included
    First things first - understand if your site has speed issues. Tools like GTmetrix and Pingdom can help assess your site's performance. With our Speed Optimizer Plugin you never have to leave your site’s backend, we made a convenient integrated speed test to easily check the optimization level of your site in over 20 different areas. Source: 5 months ago
  • Where do you draft your blog posts?
    Netlify automatically drops the extension from a webpage so all of my pages are www.mydomain.com/this webpage. Source: 6 months ago
View more

What are some alternatives?

When comparing HelpScout and GTmetrix, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PageSpeed Insights - PageSpeed is addon for ...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WebPagetest - Run a free website speed test from multiple locations around the globe using real browsers...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Website Speed Test by Pingdom - Pingdom is a website performance monitoring software.

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