Software Alternatives & Reviews

HelpScout VS Google Lighthouse

Compare HelpScout VS Google Lighthouse and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Google Lighthouse logo Google Lighthouse

Lighthouse is an open-source, automated tool for improving the quality of web pages.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Google Lighthouse Landing page
    Landing page //
    2023-10-02

HelpScout videos

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Google Lighthouse videos

How to Use Google Lighthouse for SEO Audits

Category Popularity

0-100% (relative to HelpScout and Google Lighthouse)
Help Desk
100 100%
0% 0
Website Monitoring
0 0%
100% 100
Customer Support
100 100%
0% 0
Performance Monitoring
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Google Lighthouse

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Google Lighthouse Reviews

We have no reviews of Google Lighthouse yet.
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Social recommendations and mentions

Based on our record, Google Lighthouse seems to be a lot more popular than HelpScout. While we know about 87 links to Google Lighthouse, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Google Lighthouse mentions (87)

  • Free Resources Every Web Developer Should Know About
    Lighthouse (https://developers.google.com/web/tools/lighthouse). - Source: dev.to / about 2 months ago
  • What is Server Side Rendering (SSR) and Static Site Generation (SSG)?
    I was once tasked with migrating a landing page with an associated blog from CSR to use SSG. Once I had done so, however, I noticed that my Lighthouse score had gone down despite my page rendering a much more useful initial page significantly faster than it'd taken for my app's spinner to go away. - Source: dev.to / 2 months ago
  • google lighthouse audit
    In this Flying V Group tutorial, we discuss how to run a Google Lighthouse Audit. Google Lighthouse audits your site’s performance on a 3G network and makes recommendations for improving your site speed and performance. https://www.flyingvgroup.com/how-to-run-a-google-lighthouse-audit-for-mobile-site-performance-cs/. Source: 5 months ago
  • Frontend Performance Optimization tips | Magento 2 | Adobe Commerce
    I started with the Google Lighthouse tool. It's a great tool that helps you to find the most common problems with the performance. I read a lot of articles about performance optimization and tried to apply the best practices. I would suggest this article, combining most practices. I don't want to repeat the same things, you are already familiar with them, I guess. Most of them are well-known and described in... - Source: dev.to / 6 months ago
  • 6 Ways to Optimize Your Website for Better Conversion Rate
    Lighthouse You can speed up your WordPress sites with these popular optimization plugins:. - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing HelpScout and Google Lighthouse, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PageSpeed Insights - PageSpeed is addon for ...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GTmetrix - GTmetrix is a free tool that analyzes your page's speed performance. Using PageSpeed and YSlow, GTmetrix generates scores for your pages and offers actionable recommendations on how to fix them.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

WebPagetest - Run a free website speed test from multiple locations around the globe using real browsers...