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HelpScout VS EnvKey

Compare HelpScout VS EnvKey and see what are their differences

Flagsmith
Flagsmith lets you manage feature flags and remote config across web, mobile and server side applications. Deliver true Continuous Integration. Get builds out faster. Control who has access to new features. We're Open Source. featured
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  3. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

EnvKey logo EnvKey

Protect API keys and credentials. Keep configuration in sync everywhere.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • EnvKey Landing page
    Landing page //
    2023-07-19

Category Popularity

0-100% (relative to HelpScout and EnvKey)

HelpScout

EnvKey

Customer Support
100 100%
Customer Support
0% 0
Secrets Management
0 0%
Secrets Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Password Management
0 0%
Password Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and EnvKey

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

EnvKey Reviews

We have no reviews of EnvKey yet.
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Social recommendations and mentions

Based on our record, EnvKey should be more popular than HelpScout. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

EnvKey mentions (8)

  • 1 in 10 developers leaked an API-key in 2022
    You can check out EnvKey[1] as another option (I’m the founder). We have similarly simple UX but are more robust on security. Browser-based end-to-end encryption is a bit of a fig leaf—it doesn’t protect against insider threats. 1 - https://envkey.com. - Source: Hacker News / about 1 year ago
  • Launch HN: Infisical (YC W23) – Open-source secrets manager for developers
    Hey, congratulations on the launch. How does this compare to EnvKey[1]? [1]: https://envkey.com. - Source: Hacker News / over 1 year ago
  • Launch HN: Idemeum (YC S21) – Passwordless access to apps and infrastructure
    In most cases, attempting to roll your own secrets management (or just ignoring secrets management entirely) will end up spraying access across all kinds of third party services (usually in plain text), as engineers resort to sharing secrets via email, chat, file sharing, and other tools to get their work done. The cost/benefit/risk calculation to doing this yourself isn't good. Using open... - Source: Hacker News / over 1 year ago
  • Toyota Accidently Exposed a Secret Key Publicly on GitHub for Five Years
    If anyone out there is using environment variables currently, is interested a quick path to plugging the leaks in their secrets management, check out EnvKey[1] (disclaimer: I'm the founder). Because EnvKey integrates tightly with environment variables, no app code changes are needed to switch, so it only takes a minute or two to import/integrate a typical app. EnvKey is designed to help avoid incidents exactly... - Source: Hacker News / over 1 year ago
  • SHGA Shanghai Gov National Police Database Stolen
    If anyone’s looking for something more secure than vanilla env vars but simpler than Vault, you could check out EnvKey[1]. Disclaimer: I’m the founder. It’s end-to-end encrypted, cloud or self-hosted, and very quick to integrate. 1 - https://envkey.com. - Source: Hacker News / almost 2 years ago
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What are some alternatives?

When comparing HelpScout and EnvKey, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Doppler - Doppler is the multi-cloud SecretOps Platform developers and security teams trust to provide secrets management at enterprise scale.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

VAULT - A password manager for freelancers, developers, agencies, IT departments and teams. VAULT safely stores account information and makes it easy to share between co-workers, other team members and clients.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Vault by HashiCorp - Tool for managing secrets

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