Software Alternatives, Accelerators & Startups

HelpScout VS Cozy

Compare HelpScout VS Cozy and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Cozy logo Cozy

Choose simplicity, get Cozy.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Cozy Landing page
    Landing page //
    2023-08-04

HelpScout videos

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Cozy videos

Cozy Review | The Best FREE Property Management Software | Collect Rent for FREE

More videos:

  • Review - Review of Cozy for Property Management |Property Management Tips
  • Tutorial - How to Use Cozy a Free Property Management Software for Landlords Review and Walk-through

Category Popularity

0-100% (relative to HelpScout and Cozy)
Customer Support
100 100%
0% 0
Property Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Rental Property Management

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Cozy

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Cozy Reviews

We have no reviews of Cozy yet.
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Social recommendations and mentions

Based on our record, Cozy should be more popular than HelpScout. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Cozy mentions (6)

  • Aggregate residential bill data in one place?
    CozyCloud ? "Bills, online purchases, phone, electricity, bank statements, health reinbursments, pay slips... Gather all your data stored by third party services without effort!" (Selfhost doc). Source: almost 2 years ago
  • Alternatives to nextcloud? Is this abandonware?
    As far as alternatives go there is cozy cloud, which tbh I never tried, but it seems a lot more limited. Source: over 2 years ago
  • Is Drive the best GDrive alternative available?
    I use Cozy Drive. It's open source. You can pick a folder in your pc, and it syncs it to the cloud. You can still open in offline. They have 5gb free version, which I use, because I need it only for documents and photos. Android app is good too, and you can automatically sync your photos. Source: over 2 years ago
  • I need a Password Manager and don't know what to get.
    However, it really depends on one needs and usage. For example, tags might be a more flexible way to organize the passwords than folders, I agree with that. Searching in Bitwarden is reasonably good, which makes folders or tags a lot less relevant. The limited number of item types is not limited for my use, as I rarely use Bitwarden for anything else than managing passwords. Autofill never bothered me, personally.... Source: almost 3 years ago
  • What’s a good way of sharing resources at home (local net)
    If you want more of a web-based file sharing solution, you can try out more professionally made open source file sharing services like Syncthing, YouTransfer, or Cozy. The advantage of web-based solutions is that you can use them with your smartphone as well, which is very convenient. Source: about 3 years ago
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What are some alternatives?

When comparing HelpScout and Cozy, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Buildium - Buildium's software helps property management companies become more efficient and profitable. Start your free trial today, no credit card required!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Yardi Voyager - Voyager is software for managing properties and the people who live there. The software is developed by Yardi, a company founded in 1984 that specializes in property management software. Read more about Yardi Voyager.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

On-Site - We bedenken, bouwen en onderhouden op maat gesneden toepassingen voor website, webshop, intranet, portal en online community. Vervolgens halen we het maximale uit e-mail, zoekmachine en social media marketing.