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HelpScout VS Contexts

Compare HelpScout VS Contexts and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Contexts logo Contexts

Switch between application windows effortlessly — with Fast Search, a better Command-Tab, a Sidebar or even a quick gesture. Free trial available.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Contexts Landing page
    Landing page //
    2021-10-21

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
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Contexts

Website
contexts.co
Pricing URL
-
$ Details
-
Edit details

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Contexts videos

+ Add

The Art of Discovering Bounded Contexts by Nick Tune

More videos:

  • Review - A Fresh Take on Contexts
  • Review - Contexts and Methods: Literature Review - Intro and Assessment Criteria

Category Popularity

0-100% (relative to HelpScout and Contexts)

HelpScout

Contexts

Customer Support
100 100%
Customer Support
0% 0
Mac
0 0%
Mac
100% 100
Help Desk
100 100%
Help Desk
0% 0
Window Manager
0 0%
Window Manager
100% 100

User comments

Share your experience with using HelpScout and Contexts. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Contexts

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Contexts Reviews

We have no reviews of Contexts yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Contexts seems to be a lot more popular than HelpScout. While we know about 60 links to Contexts, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Contexts mentions (60)

  • New MacBook Setup
    A fellow HN member recommended this https://contexts.co/. It is amazing feature-wise, but it has some annoying bugs and it seems abandonware. - Source: Hacker News / 13 days ago
  • Show HN: I3wm Alt+Tab Workspace Switcher
    I like using Contexts on the Mac as replacement: https://contexts.co. - Source: Hacker News / 3 months ago
  • My MacBook setup (the 2024 version)
    I use the Contexts [1] app, couldn't live without it (not affiliated...) It shows me all open Windows and in which Desktop, in its Sidebar (I've disabled the macOS dock.) Also the Cmd-Tab functionalities are nice, and I can use "Fn + [a single key] " shortcut to focus an app. Would recommend. [1] https://contexts.co/. - Source: Hacker News / 4 months ago
  • Arc 1.0 – a freeware web browser developed by The Browser Company
    Thanks for your feedback, I'll have to give TST in the Firefox sidebar another try... > "I make use of ctrl-uparrow to switch between browser and VSCode" I use the Contexts app (Fast Search) for that - https://contexts.co/. - Source: Hacker News / 11 months ago
  • Is there a program that can show my open apps as tabs across a bar like open tabs in a web browser?
    Https://contexts.co has a sidebar option. In their landing page its there under the sidebar heading. Source: about 1 year ago
View more

What are some alternatives?

When comparing HelpScout and Contexts, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Witch - Welcome to the world of W. i. t. c. h.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Compiz - Project information. Maintainer: PS Project Management Team. Driver: Compiz Maintainers. Licence: GNU GPL v2, GNU LGPL v2. 1, MIT / X / Expat Licence.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

rcmd - rcmd makes app switching instantaneous!When you have a lot of apps open, finding and switching to them might feel too slow using Command-Tab or the Dock.Hold down the right side |⌘ command| and press the first letter of the app name to focus it.

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