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HelpScout VS ADP Workforce Now

Compare HelpScout VS ADP Workforce Now and see what are their differences

Paycor
Paycor builds HR & Payroll software for leaders, giving them the HR software, personalized support, and expert advice, they need to optimize their business and build winning teams. featured
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  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

ADP Workforce Now logo ADP Workforce Now

ADP Workforce Now provides cloud-based software, expert support and predictive analytics for data-driven insights.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • ADP Workforce Now Landing page
    Landing page //
    2023-05-12

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

ADP Workforce Now

Website
adp.com
Pricing URL
-
$ Details
-
Edit details

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

ADP Workforce Now videos

+ Add

ADP Workforce Now - Performance and Compensation Management for Mid-Sized Businesses

More videos:

  • Review - ADP Workforce Now: Performance Management
  • Review - ADP Workforce Now Onboarding & HR Management

Category Popularity

0-100% (relative to HelpScout and ADP Workforce Now)

HelpScout

ADP Workforce Now

Help Desk
100 100%
Help Desk
0% 0
HR
0 0%
HR
100% 100
Customer Support
100 100%
Customer Support
0% 0
HR Tools
0 0%
HR Tools
100% 100

User comments

Share your experience with using HelpScout and ADP Workforce Now. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and ADP Workforce Now

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

ADP Workforce Now Reviews

10 Best HR Software For Payroll In 2022
ADP is a well-known and trusted HR software company with over 70 years of experience. Their cloud-based ADP Workforce Now product is a modern HCM solution that combines core HR functions with payroll processing, time and attendance tracking, talent management, benefits management, performance management, a recruiting system, and hiring and onboarding tools. Their Workforce...
Source: peoplemanagingpeople.com
The Top 11 Cloud-Based Accounting Solutions for Small Businesses
ADP Workforce Now specializes in payroll and HR solutions. The software ensures that your payments are made on time, without any errors. It’s an ideal choice for both small and medium-sized businesses.
Source: navitance.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

ADP Workforce Now mentions (0)

We have not tracked any mentions of ADP Workforce Now yet. Tracking of ADP Workforce Now recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and ADP Workforce Now, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Workday - Workday is an on‑demand financial management and human capital management software solution.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

BambooHR - Personalized HR software for SMBs

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Paychex Flex - Paychex Flex is a tool that reduces the complexity and risk of running your own payroll while ensuring greater accuracy with-up-to-date tax rates and regulatory information.

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