Software Alternatives & Reviews
Register | Login

HelpNinja VS Helpviser

Compare HelpNinja VS Helpviser and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpNinja logo HelpNinja

Simple & Affordable help desk

Helpviser logo Helpviser

CRM for Envato Authors. In addition to the ticketing system, knowledge base, and community portal, get notified for every action on Envato including your sales.
  • HelpNinja Landing page
    Landing page //
    2023-08-27
  • Helpviser Landing page
    Landing page //
    2022-12-08

Here is a list of some features:

  • "Envato purchase code verification" for support tickets.
  • You can view specific information belongs to customers who open a ticket. These are license type, review, comments on Envato product page, country, support period.
  • You can track your sales and other Envato data with a detailed and user-friendly interface.
  • You can receive live notifications from Envato (new sale, review, comment, new badge, etc.).
  • With Slack integration, you can also receive live notifications via Slack.
  • By linking your Google Analytics account, you can compare the traffic of your Envato page with other metrics such as the number of tickets opened and the number of sales.
  • Customers can be added to your MailChimp lists with their permission. Thus, you can send a marketing bulletin for your new products.
  • Additionally, you can view details such as payouts, statements.
  • There is no limit on the number of "Support Agents". You can create as many users as you want.

In short, it is not just a customer support portal, we have developed a comprehensive but easy-to-use CRM where you can get to know your Envato customers better and analyze your sales in detail.

It has been verified by Envato in Market Extras as well. https://envato.com/envato-market-extras/#services

You can browse our website to see all the other features of Helpviser: https://www.helpviser.com/

HelpNinja

Website
helpninja.com
Pricing URL
Official HelpNinja Pricing
$ Details
paid Free Trial $29.0 / Monthly (3 Users)
Platforms
Browser Android iOS
Release Date
-
Edit details

Helpviser

Website
helpviser.com
Pricing URL
Official Helpviser Pricing
$ Details
paid Free Trial $15.0 / Monthly ("Tickey system", "Sale Notifications", "Knowledgebase")
Platforms
Browser
Release Date
2020 December
Edit details

HelpNinja videos

+ Add

Solve Customer Requests With The Efficiency Of A Ninja Using HelpNinja

Helpviser videos

No Helpviser videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to HelpNinja and Helpviser)

HelpNinja

Helpviser

Help Desk
83 83%
Help Desk
17% 17
Customer Support
100 100%
Customer Support
0% 0
Help Desk And Ticketing
78 78%
Help Desk And Ticketing
22% 22
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using HelpNinja and Helpviser. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpNinja and Helpviser

HelpNinja Reviews

We have no reviews of HelpNinja yet.
Be the first one to post

Helpviser Reviews

  1. Practical and geek tool!

    This looks really slick!❤️

    👍 Pros:    Easy user interface|User-friendly|Great user experience|Efficient|Useful features
  2. Best Tool for Envato Authors

    Being an Envato author, we always struggled to find good services to support our Envato business. Right now, thanks to Helpviser, from support to marketing, every team member is happy :)

    🏁 Competitors: Ticksy, HelpScout, HelpDesk
    👍 Pros:    Easy user interface|Easy integration|Detailed

Social recommendations and mentions

Based on our record, Helpviser seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpNinja mentions (0)

We have not tracked any mentions of HelpNinja yet. Tracking of HelpNinja recommendations started around Mar 2021.

Helpviser mentions (1)

  • Suggestion
    Well, https://helpviser.com/ is not my project. But I will let them know about this. Source: over 2 years ago

What are some alternatives?

When comparing HelpNinja and Helpviser, you can also consider the following products

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Ticksy - Simple, beautiful customer support.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Liveo.Chat - No one wants to talk to bots, chat with your customers

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Loading...