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HelpMaster VS GetSatisfaction

Compare HelpMaster VS GetSatisfaction and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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HelpMaster logo HelpMaster

Help desk software for better customer service and support

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
  • HelpMaster Landing page
    Landing page //
    2021-10-12

  www.helpmasterpro.comSoftware by PRD Software

  • GetSatisfaction Landing page
    Landing page //
    2018-09-30

HelpMaster videos

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GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

Category Popularity

0-100% (relative to HelpMaster and GetSatisfaction)

HelpMaster

GetSatisfaction

Customer Support
15 15%
Customer Support
85% 85
Help Desk
11 11%
Help Desk
89% 89
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpMaster and GetSatisfaction

HelpMaster Reviews

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GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

What are some alternatives?

When comparing HelpMaster and GetSatisfaction, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Enchant - The easiest way to scale personalized customer support

Gorgias - Gorgias is a helpdesk built to provide great support at scale.

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