HelpKit is the perfect tool for creating your knowledge base, help center or documentation in the shortest possible time. It is powered by the best content management system in the world: Notion.
You write your help articles in Notion and HelpKit takes care of the rest. It's as simple as that. HelpKit is powerful, flexible, and allows you to create and maintain a knowledge base that lasts.
You can also embed a 🎛️ Widget on your website to provide customer support any time they need it. HelpKit is also optimized for 🔍 SEO so that search engines easily find your website. Oh, and did we tell you that HelpKit pages load up 💨 faster than default Notion pages as well?! 😎
Creating content, answering questions, and adding tutorial videos has never been easier. There's no need for coding or technical knowledge, just sign up and get started!
KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.
With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.
Knowledge base for customer support
An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.
Knowledge base for SaaS products
Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.
KnowledgeBase makes knowledge management easy with some features, including:
KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.
The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.
Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.
Based on our record, HelpKit seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
The idea he settled on was Helpkit – an app that turns Notion documents into a beautiful help centre website. Source: about 3 years ago
I came across few notion based services where they ask you to paste your page's public URL & then somehow they get the page data. As of now I am using notion API to get the content of the page, so the user needs to connect notion before I can access their page content which is not the case in services like Potion & helpkit.so . Source: over 3 years ago
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