HelpJuice Reviews

Insync Reviews

1. Gustavo

   7 months ago
   It will duplicate all your backups

   I have a PC which I have reformatted twice. In both occasions I backed up all my files which I then proceeded to restore. Upon re-installing and re-configuring Insync, I made the mistake of believing it would actually do its job and check and compare the local files and folders with the online ones, you know, as one would expect… or maybe I’m stupid and I just don’t get how syncing software should work. In any case, of course it did NOT check and compare anything because why would it? No Sir, it just went and uploaded EVERYTHING again to Google Drive so now I have duplicated files and folders all over the place because of course I do. It has been almost a year to the day since I first wrote to Insync about this, of course I received a very kind reply that was good for absolutely nothing, which I now clearly see because the exact same thing has happened again.

   Moral of the story: If it’s mission-critical, find another software of be ready to spend hours hoping to fix Insync’s poorly executed solution. And don’t expect them to do anything at all to fix the issue, EVER.

HelpJuice mentions (1)

• Game-changing customer service tools

  HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago

Insync mentions (0)