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HelpJuice VS Helprace

Compare HelpJuice VS Helprace and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
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HelpJuice logo HelpJuice

Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Helprace logo Helprace

Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.
  • HelpJuice Landing page
    Landing page //
    2022-01-07
  • Helprace Landing page
    Landing page //
    2021-10-03

HelpJuice videos

+ Add

Helpjuice.com - Knowledge Base Software :: Demo

More videos:

  • Review - 1min Intro Into Helpjuice - Knowledge Base Software
  • Review - Helpjuice Webinar: Knowledge Centered Support, With Vidyard

Helprace videos

+ Add

Helprace: a Zendesk Alternative

More videos:

  • Review - Translation Portal - Helprace

Category Popularity

0-100% (relative to HelpJuice and Helprace)

HelpJuice

Helprace

Customer Support
66 66%
Customer Support
34% 34
Help Desk
53 53%
Help Desk
47% 47
Knowledge Management
100 100%
Knowledge Management
0% 0
Customer Service
54 54%
Customer Service
46% 46

User comments

Share your experience with using HelpJuice and Helprace. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpJuice and Helprace

HelpJuice Reviews

Best 25 Software Documentation Tools 2023
Helpjuice is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
When it comes to pricing, Helpjuice is one of the most expensive options on our list. They offer a free 14-day trial of the software. If you end up liking it, you’ll have to pay between $120 for a maximum of four users and $499 for unlimited users.
Source: www.archbee.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
One of the best things about Helpjuice is that you can keep a document in multiple folders simultaneously. For example, you can place a document on social media marketing in your marketing and PR folders!
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
A fantastic Slite alternative, Helpjuice lets you create public, private, or internal wikis quickly. The editor is one of the best we have seen on any Slite alternative, with loads of formatting options.
Source: remoteverse.com

Helprace Reviews

We have no reviews of Helprace yet.
Be the first one to post

Social recommendations and mentions

Based on our record, HelpJuice seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpJuice mentions (1)

  • Game-changing customer service tools
    HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago

Helprace mentions (0)

We have not tracked any mentions of Helprace yet. Tracking of Helprace recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpJuice and Helprace, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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