What are some alternatives?
When comparing HelpJuice and Bloomfire, you can also consider the following products
Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
Quip - Quip is the modern productivity suite that simplifies your life and helps your team get work done faster.
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
Samepage - Samepage facilitates communication, project management, meetings, online collaboration, and more by combining team chat, video calling, screen sharing, task management, and real-time team document collaboration in a single collaborative workspace.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community