Bloomfire
Trello
Wrike
Asana
Basecamp
Jira
Redmine
Workfront
Malcolm App
HelpDocs
Typeform
Zendesk Support
HelpScout
HelpJuice
Jotform
Wufoo
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
Bloomfire Malcolm AppNo features have been listed yet.
Malcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
Based on our record, Bloomfire seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Bloomfire — is a collaborative knowledge management platform. The program collects information in one central repository that remote team members can quickly access and search to find what they need. The platform is a great self-service tool for employees working independently at home. Employees can easily find answers to questions without having to text colleagues and wait for a response, and maintain a sense of... - Source: dev.to / almost 2 years ago
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Zendesk Support - Social Customer Support and Help Desk and Ticketing
