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HelpDocs VS Intro.js

Compare HelpDocs VS Intro.js and see what are their differences

UserGuiding
User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank. featured
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HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

Intro.js logo Intro.js

Simple Javascript framework for adding screen tips
  • HelpDocs Landing page
    Landing page //
    2023-05-07
  • Intro.js Landing page
    Landing page //
    2022-03-29

HelpDocs videos

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Intro.js videos

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Intro.js: Onboard New Users with a Quick Wizard

More videos:

  • Review - Add a Step-by-Step guide to your Website with intro.js

Category Popularity

0-100% (relative to HelpDocs and Intro.js)

HelpDocs

Intro.js

Customer Support
100 100%
Customer Support
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100
Customer Service
100 100%
Customer Service
0% 0
User Engagement
0 0%
User Engagement
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpDocs and Intro.js

HelpDocs Reviews

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Intro.js Reviews

15 best user onboarding software you need to try in 2023
The free version offers tooltips and screen portion highlights, which might suffice if your app is relatively straightforward. However, Intro.js is designed to be cut and pasted into your app’s code to create onboarding functions it wouldn’t otherwise have. Therefore, you’ll still need to have built a basic onboarding workflow ready.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
The onboarding elements are very limited, so any user onboarding designed with Intro.js will not be likely to satisfy every need of a user.
Source: userguiding.com

Social recommendations and mentions

Based on our record, Intro.js should be more popular than HelpDocs. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

Intro.js mentions (14)

  • Guided Tours Solution for Your Web Application
    Intro.js like the others offers a rich set of features such as customizable steps and tooltips, keyboard navigation, theming, progress indicators and more. Like others, this library also has extensive documentation. Intro.js has open source licence under AGPL v3 and a commercial licence with different price plans. - Source: dev.to / about 2 months ago
  • Need Help With Website Guide
    Intro.js might be what you’re looking for. Source: 10 months ago
  • Button pop up with Java and CSS
    Everything in the browser works with just CSS, JavaScript and HTML. There are JavaScript libraries for things like you are describing, if you are able to customize your site with JS - you should be able to use some of them. For example this one: https://introjs.com/. Source: about 1 year ago
  • How come 1 cookie expires and the other one is not?
    For context, I'm using introjs to make a small tour in my website in 2 different pages. I'm making a cookie wheather a user has visited the page so I can only show the tour only once. My issue is that one cookie sets up with an expiration of 400 days as its supposed to be and the other one stays Session only but both are made from the exact same function with the exacth same parameters. Source: over 1 year ago
  • How to create an interactive webapp guide?
    You can use something like https://introjs.com. Source: almost 2 years ago
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What are some alternatives?

When comparing HelpDocs and Intro.js, you can also consider the following products

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

ShepherdJS - Guide your users through a tour of your app.

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