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HelpDocs VS Customer Service Academy by Freshdesk

Compare HelpDocs VS Customer Service Academy by Freshdesk and see what are their differences

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HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

Customer Service Academy by Freshdesk logo Customer Service Academy by Freshdesk

Become a customer service expert with video lessons 🎓
  • HelpDocs Landing page
    Landing page //
    2023-05-07
  • Customer Service Academy by Freshdesk Landing page
    Landing page //
    2023-09-16

Category Popularity

0-100% (relative to HelpDocs and Customer Service Academy by Freshdesk)

HelpDocs

Customer Service Academy by Freshdesk

Customer Support
89 89%
Customer Support
11% 11
Customer Service
90 90%
Customer Service
10% 10
Help Desk
0 0%
Help Desk
100% 100
Self Service Support
100 100%
Self Service Support
0% 0

User comments

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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

Customer Service Academy by Freshdesk mentions (0)

We have not tracked any mentions of Customer Service Academy by Freshdesk yet. Tracking of Customer Service Academy by Freshdesk recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpDocs and Customer Service Academy by Freshdesk, you can also consider the following products

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Sherlock - Sherlock provides insights on user engagement for product makers.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

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