Software Alternatives & Reviews
Register | Login

Customer Service Academy by Freshdesk VS HelpJuice

Compare Customer Service Academy by Freshdesk VS HelpJuice and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Customer Service Academy by Freshdesk logo Customer Service Academy by Freshdesk

Become a customer service expert with video lessons 🎓

HelpJuice logo HelpJuice

Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
  • Customer Service Academy by Freshdesk Landing page
    Landing page //
    2023-09-16
  • HelpJuice Landing page
    Landing page //
    2022-01-07

Customer Service Academy by Freshdesk videos

No Customer Service Academy by Freshdesk videos yet. You could help us improve this page by suggesting one.

+ Add video

HelpJuice videos

+ Add

Helpjuice.com - Knowledge Base Software :: Demo

More videos:

  • Review - 1min Intro Into Helpjuice - Knowledge Base Software
  • Review - Helpjuice Webinar: Knowledge Centered Support, With Vidyard

Category Popularity

0-100% (relative to Customer Service Academy by Freshdesk and HelpJuice)

Customer Service Academy by Freshdesk

HelpJuice

Customer Support
12 12%
Customer Support
88% 88
Help Desk
16 16%
Help Desk
84% 84
CRM
100 100%
CRM
0% 0
Knowledge Management
0 0%
Knowledge Management
100% 100

User comments

Share your experience with using Customer Service Academy by Freshdesk and HelpJuice. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Customer Service Academy by Freshdesk and HelpJuice

Customer Service Academy by Freshdesk Reviews

We have no reviews of Customer Service Academy by Freshdesk yet.
Be the first one to post

HelpJuice Reviews

Best 25 Software Documentation Tools 2023
Helpjuice is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
When it comes to pricing, Helpjuice is one of the most expensive options on our list. They offer a free 14-day trial of the software. If you end up liking it, you’ll have to pay between $120 for a maximum of four users and $499 for unlimited users.
Source: www.archbee.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
One of the best things about Helpjuice is that you can keep a document in multiple folders simultaneously. For example, you can place a document on social media marketing in your marketing and PR folders!
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
A fantastic Slite alternative, Helpjuice lets you create public, private, or internal wikis quickly. The editor is one of the best we have seen on any Slite alternative, with loads of formatting options.
Source: remoteverse.com

Social recommendations and mentions

Based on our record, HelpJuice seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Customer Service Academy by Freshdesk mentions (0)

We have not tracked any mentions of Customer Service Academy by Freshdesk yet. Tracking of Customer Service Academy by Freshdesk recommendations started around Mar 2021.

HelpJuice mentions (1)

  • Game-changing customer service tools
    HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago

What are some alternatives?

When comparing Customer Service Academy by Freshdesk and HelpJuice, you can also consider the following products

Sherlock - Sherlock provides insights on user engagement for product makers.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Helpy - The spread of the covid-19 slows down with Helpy

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Loading...