Software Alternatives, Accelerators & Startups

HelpCrunch VS Veriff

Compare HelpCrunch VS Veriff and see what are their differences

HelpCrunch logo HelpCrunch

HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

Veriff logo Veriff

Smart and scalable identity verification.
  • HelpCrunch Landing page
    Landing page //
    2023-03-15
  • Veriff Landing page
    Landing page //
    2023-09-08

When it comes to identity verification, a one-size-fits-all solution does not work. Instead, Veriff configures its verification software for each client, enabling only the checks necessary to match their appetite for risk and requirements for speed and conversions. After verification, selected data points about the session are shared with the client, which can then be used in their systems outside of the IDV scope.

When becoming our partner, our product specialists cooperate with you to determine which data inputs Veriff should gather from users, as well as what checks to conduct depending on your conversion and compliance needs. The outputs and the extent to which we automate our IDV service is entirely up to you, and as a result, Veriff can establish trust beyond the market standard for ID verification while also helping you scale and onboard as many honest customers as possible.

With over 7,000 government-issued IDs supported, Veriff is built to be agile and adaptive. Intelligent software not only helps us configure our checks according to client needs, but it also makes it possible for us to localize in new languages within 1-2 weeks, with a total of 35 localizations supported today.

HelpCrunch

$ Details
-
Platforms
-
Release Date
-

Veriff

Website
veriff.com
$ Details
freemium $229.0 / Monthly (Standard - up to 70 verifications per month)
Platforms
iOS Web Android Cross Platform JavaScript REST API Browser
Release Date
2015 October

HelpCrunch videos

HelpCrunch Review: A Multi-Channel Communication Center for Your Online Business

More videos:

  • Review - Your Support Team Won't Be In A Bind With HelpCrunch (Onboarding and Review)
  • Review - HelpCrunch - Ultimate Customer Success Software

Veriff videos

Meet Veriff Station

More videos:

  • Review - Veriff office life
  • Review - Veriff's Identity Document Verification Flow - NFC for UK Passport

Category Popularity

0-100% (relative to HelpCrunch and Veriff)
Customer Support
100 100%
0% 0
Identity Verification And Protection
Help Desk
100 100%
0% 0
Identity Verification
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpCrunch and Veriff

HelpCrunch Reviews

"Pay 880$ per month" - Intercom
I used Helpcrunch for a bit before moving to Intercom's startup plan. I think it's very close to Crisp, might be worth a look.
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
Localize your HelpCrunch widget for different markets, customize its size&color, change button style, wallpapers, add your company logo, and much more. With over 20 customization options, our chat widget can easily become a natural part of your unique brand and increase website conversions by over 70%.
Source: helpcrunch.com

Veriff Reviews

Discover the Top 5 Identity Verification Providers in 2023
The platform has developed a suite of services targeting businesses of various scales, offering adaptable solutions for diverse operational requirements. Veriff's identity verification software combines document verification, biometric analysis, and facial recognition algorithms to confirm a user's identity.

Social recommendations and mentions

Based on our record, Veriff seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpCrunch mentions (0)

We have not tracked any mentions of HelpCrunch yet. Tracking of HelpCrunch recommendations started around Mar 2021.

Veriff mentions (3)

  • Age verification stuck
    Alright, ive been trying to verify my age. However, when I reach the part where it gives me the veriff.com link I click it. But then, it gets stuck on this screen (ive put a picture) for a really long time. This is a second time ive tried, with no avail. And yes, I am, ofc, 13+. Source: over 1 year ago
  • Voice chat enabler script?
    You're not even giving your id to roblox. you're giving it to a reputable 3rd party verification company (veriff). Source: almost 2 years ago
  • Is roblox varifucation taking hours for you?
    Veriff.com is a real third party for veryfying your account. Source: over 2 years ago

What are some alternatives?

When comparing HelpCrunch and Veriff, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Onfido - Onfido is the data-driven platform for intelligent background checking.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Sumsub - One verification platform to secure the whole user journey

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Shufti Pro - Shufti Pro offers AI-based KYC and AML screening solutions empowered with biometric authentication.