Software Alternatives & Reviews

HelpCrunch VS Converse.JS

Compare HelpCrunch VS Converse.JS and see what are their differences

HelpCrunch logo HelpCrunch

HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

Converse.JS logo Converse.JS

A free and open-source chat client for your website
  • HelpCrunch Landing page
    Landing page //
    2023-03-15
  • Converse.JS Landing page
    Landing page //
    2023-09-28

HelpCrunch videos

HelpCrunch Review: A Multi-Channel Communication Center for Your Online Business

More videos:

  • Review - Your Support Team Won't Be In A Bind With HelpCrunch (Onboarding and Review)
  • Review - HelpCrunch - Ultimate Customer Success Software

Converse.JS videos

Real-Time Chat on the Web How to use XMPP and Converse.js to integrate webchat into any website

Category Popularity

0-100% (relative to HelpCrunch and Converse.JS)
Customer Support
88 88%
12% 12
Help Desk
86 86%
14% 14
Communication
0 0%
100% 100
Live Chat
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpCrunch and Converse.JS

HelpCrunch Reviews

"Pay 880$ per month" - Intercom
I used Helpcrunch for a bit before moving to Intercom's startup plan. I think it's very close to Crisp, might be worth a look.
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
Localize your HelpCrunch widget for different markets, customize its size&color, change button style, wallpapers, add your company logo, and much more. With over 20 customization options, our chat widget can easily become a natural part of your unique brand and increase website conversions by over 70%.
Source: helpcrunch.com

Converse.JS Reviews

We have no reviews of Converse.JS yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Converse.JS seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpCrunch mentions (0)

We have not tracked any mentions of HelpCrunch yet. Tracking of HelpCrunch recommendations started around Mar 2021.

Converse.JS mentions (9)

  • An actually private messaging self hosted server
    I agree. IMHO the best variant is then to use something that is truely free. Like XMPP. There are a lot of servers and many clients to chose from and I can strongly recommend converse.js as a web client. It supports different ways of end to end encryption but I would recommend OMEMO which is basically the same encryption idea that you find in Signal. Source: about 1 year ago
  • Xmpp Bot with its own address.
    Hello, I recently started exploring xmpp, with snikket app and conversejs.org. Source: over 1 year ago
  • Matrix was worth the effort to self host.
    It is Converse.js (https://conversejs.org/) packaged into a one-click install for openfire (from the web admin). So, one-click install for an xmpp web client. Source: over 1 year ago
  • Ask HN: What is your recommended stack for real time chat?
    My choice, because it's the stack I know very well, would be Prosody ( https://prosody.im/ - I'm one of the devs) and a web client such as Converse.js ( https://conversejs.org/ ). XMPP is highly extensible, Prosody is highly modular, which make them a good foundation for building on top of. That said, the right stack is generally the one that matches your requirements, and (if this isn't primarily a learning... - Source: Hacker News / about 2 years ago
  • No white list registering with conversejs.org
    Tried to register with conversejs.org today and got an error "your IP is not whitelisted". Source: about 2 years ago
View more

What are some alternatives?

When comparing HelpCrunch and Converse.JS, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Rocket.Chat - Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Lets Chat - Open source self-hosted chat app for small teams

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.