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HelpCrunch VS Rocket.Chat

Compare HelpCrunch VS Rocket.Chat and see what are their differences

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HelpCrunch logo HelpCrunch

HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

Rocket.Chat logo Rocket.Chat

Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.
  • HelpCrunch Landing page
    Landing page //
    2023-03-15
  • Rocket.Chat Landing page
    Landing page //
    2023-04-19

HelpCrunch videos

+ Add

HelpCrunch Review: A Multi-Channel Communication Center for Your Online Business

More videos:

  • Review - Your Support Team Won't Be In A Bind With HelpCrunch (Onboarding and Review)
  • Review - HelpCrunch - Ultimate Customer Success Software

Rocket.Chat videos

+ Add

What does Rocket.Chat look like?

Category Popularity

0-100% (relative to HelpCrunch and Rocket.Chat)

HelpCrunch

Rocket.Chat

Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100

User comments

Share your experience with using HelpCrunch and Rocket.Chat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpCrunch and Rocket.Chat

HelpCrunch Reviews

"Pay 880$ per month" - Intercom
I used Helpcrunch for a bit before moving to Intercom's startup plan. I think it's very close to Crisp, might be worth a look.
Source: www.indiehackers.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
Localize your HelpCrunch widget for different markets, customize its size&color, change button style, wallpapers, add your company logo, and much more. With over 20 customization options, our chat widget can easily become a natural part of your unique brand and increase website conversions by over 70%.
Source: helpcrunch.com

Rocket.Chat Reviews

We have no reviews of Rocket.Chat yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Rocket.Chat seems to be more popular. It has been mentiond 65 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpCrunch mentions (0)

We have not tracked any mentions of HelpCrunch yet. Tracking of HelpCrunch recommendations started around Mar 2021.

Rocket.Chat mentions (65)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Rocket.Chat - Open-source communication platform with Omnichannel features, Matrix Federation, Bridge with others apps, Unlimited messaging, and Full messaging history. - Source: dev.to / 3 months ago
  • Alternatives List
    Rocket.Chat is an alternative to discord for companies and teams. Source: 10 months ago
  • Self hosting Rocket.chat
    I'm considering switching from Matrix / Element to rocket.chat for a small instance (< 10 people) I host for my friends. However there is something during the setup process that gives me pause:. Source: 10 months ago
  • Answer honestly: How many of you are gradually moving away from Discord to alternatives and how are you handling it?
    Depends on what do you exactly mean, but the obvious answers to this question are either: Revolt, Matrix(for instance, Element, etc.), Guilded, etc. I suppose rocket.chat and Slack could be considered as well. Source: 11 months ago
  • Rocket.chat - docker compose
    Trying to setup rocket.chat in portainer. Can anybody post correct docker compose here? Source: 11 months ago
View more

What are some alternatives?

When comparing HelpCrunch and Rocket.Chat, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Slack - A messaging app for teams who see through the Earth!

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Mattermost - Mattermost is an open source alternative to Slack.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

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