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Hatchbuck VS Birdeye

Compare Hatchbuck VS Birdeye and see what are their differences

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Hatchbuck logo Hatchbuck

SMB sales and marketing software

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Hatchbuck Landing page
    Landing page //
    2023-07-15

Hatchbuck is an all-in-one sales and marketing software for small businesses. Our simple CRM, email marketing and marketing automation tools help smaller companies to stay organized, save time and boost sales.

Hatchbuck includes everything you need to capture new contacts that visit your website, segment and nurture prospects, increase engagement and convert more opportunities into customers. Check out a live demonstration to see first hand how Hatchbuck can help your small business grow.

  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Hatchbuck features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Hatchbuck videos

+ Add

Hatchbuck Employee Reviews - Q3 2018

More videos:

  • Review - Email Marketing Software: Hatchbuck Review
  • Demo - Hatchbuck 4 Minute Demo - Tegan Arnold

Birdeye videos

+ Add

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Hatchbuck and Birdeye)

Hatchbuck

Birdeye

CRM
100 100%
CRM
0% 0
Reputation Management
0 0%
Reputation Management
100% 100
Marketing Automation
100 100%
Marketing Automation
0% 0
Online Reviews
0 0%
Online Reviews
100% 100

User comments

Share your experience with using Hatchbuck and Birdeye. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hatchbuck and Birdeye

Hatchbuck Reviews

8 HubSpot Alternatives for Marketing Automation
Hatchbuck is great for small businesses. It's an affordable tool that's easy to use, has a small learning curve, and it has all necessary tools to automate your marketing and sales. You can start using Hatchbuck almost immediately after sign up. Once you tweak a few settings and integrate it with your website, you're ready to go. Hatchbuck is simple to use, but that's due to...
Source: inboundmethod.com
6 HubSpot Alternatives You Should Switch To Now
Marketing services: If you’d rather not do some marketing tasks yourself, you can always rely on the family of Hatchbuck Certified Partners. These are experts in company branding, web development, web design, content creation, PPC advertising, SEO, and lots of other areas. Browse Certified Partner pricing, read reviews, and contact the partner all through the Hatchbuck...
Source: www.emarketinghacks.com
8 HubSpot Alternatives for Marketing Automation
Hatchbuck is great for small businesses. It's an affordable tool that's easy to use, has a small learning curve, and it has all necessary tools to automate your marketing and sales. You can start using Hatchbuck almost immediately after sign up. Once you tweak a few settings and integrate it with your website, you're ready to go. Hatchbuck is simple to use, but that's due to...
Source: www.inboundmethod.com

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Source: www.bluecorona.com
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.
Source: referralrock.com

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hatchbuck mentions (0)

We have not tracked any mentions of Hatchbuck yet. Tracking of Hatchbuck recommendations started around Mar 2021.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

What are some alternatives?

When comparing Hatchbuck and Birdeye, you can also consider the following products

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Keap - Grow Sales. Save Time. Get Organized.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

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