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Halp for Microsoft Teams VS Thena AI

Compare Halp for Microsoft Teams VS Thena AI and see what are their differences

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Halp for Microsoft Teams logo Halp for Microsoft Teams

An internal help desk built into Teams

Thena AI logo Thena AI

Manage your customers in Slack
  • Halp for Microsoft Teams Landing page
    Landing page //
    2023-08-25
  • Thena AI Landing page
    Landing page //
    2023-03-20

Thena empowers B2B businesses to efficiently manage customer channels on messaging platforms like Slack and Teams. The platform consolidates channels, streamlines interactions, and captures data for powerful customer service and engagement analytics at scale.

Thena's users include Branch, Mixpanel, Workramp, SpotDraft, Bitrise, and Embrace. We are head quartered in Palo Alto with an offices in Bengaluru, and New York.

Halp for Microsoft Teams

Website
halp.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Thena AI

Website
thena.ai
Pricing URL
Official Thena AI Pricing
$ Details
freemium $5.0 / Monthly
Platforms
Slack Zendesk Intercom
Release Date
2022 September
Edit details

Halp for Microsoft Teams features and specs

No features have been listed yet.

Thena AI features and specs

  • Request Management: https://www.thena.ai/conversational-ticketing
  • SLAs & Alerts: https://www.thena.ai/slas-alerts
  • Analytics: https://www.thena.ai/analytics
  • Connectors: https://www.thena.ai/connectors
  • Marketing Automation: https://www.thena.ai/marketing-automation
  • Channel Management: https://www.thena.ai/channel-management
  • Knowledge Base AI: https://www.thena.ai/knowledge-base-ai

Halp for Microsoft Teams videos

+ Add

Halp for Microsoft Teams | Installation and making a ticket

More videos:

  • Review - Halp for Microsoft Teams | Installing Halp to Teams

Thena AI videos

+ Add

Thena Introduction | B2B Customer Engagement in Slack

Category Popularity

0-100% (relative to Halp for Microsoft Teams and Thena AI)

Halp for Microsoft Teams

Thena AI

Customer Support
70 70%
Customer Support
30% 30
Productivity
100 100%
Productivity
0% 0
Slack
51 51%
Slack
49% 49
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0

Questions and Answers

As answered by people managing Halp for Microsoft Teams and Thena AI.

What makes your product unique?

Thena AI's answer:

Following Features of Thena: 1. Request Management, 2. SLAs & Alerts, 3. Analytics, 4. Connectors, 5. Marketing Automation, 6. Channel Management, 7. Knowledge Base AI. Makes Thena Unique.

Who are some of the biggest customers of your product?

Thena AI's answer:

  1. Mixpanel
  2. Cube

Why should a person choose your product over its competitors?

Thena AI's answer:

Thena App offers several compelling reasons why a person might choose it over its competitors: 1. Comprehensive and personalized approach 2. AI-powered recommendations 3. User-friendly interface 4. Community and social features 5. Data privacy and security 8. Regular updates and improvements 7. Affordable Pricing

User comments

Share your experience with using Halp for Microsoft Teams and Thena AI. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Halp for Microsoft Teams seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Halp for Microsoft Teams mentions (1)

  • Help desk BOT for teams to create issue in Jira
    Just use Halp, Atlassian bought them a while back. Conversational ticketing through Teams, with integration with the full ITSM if needed, or a lite weight one within Teams https://halp.com/halp-integrations/microsoft-teams unless you want to learn it for the sake of learning bots. Source: over 2 years ago

Thena AI mentions (0)

We have not tracked any mentions of Thena AI yet. Tracking of Thena AI recommendations started around Mar 2023.

What are some alternatives?

When comparing Halp for Microsoft Teams and Thena AI, you can also consider the following products

Desk365 - Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

ClearFeed - ClearFeed is a conversational Support platform for Slack and MS Teams

Halp - Slack-first ticketing for internal helpdesk

Roby - Refreshingly simple helpdesk for Slack & Teams users

Unthread - AI Customer Support over Slack

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

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