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Threadly VS Halp

Compare Threadly VS Halp and see what are their differences

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Threadly logo Threadly

Supercharge Slack with multi-channel sending, CTAs, and more

Halp logo Halp

Slack-first ticketing for internal helpdesk
  • Threadly Broadcast Messages Across Slack
    Broadcast Messages Across Slack //
    2025-01-06
  • Threadly Advanced Analytics
    Advanced Analytics //
    2025-01-06
  • Threadly Integrated into Slack
    Integrated into Slack //
    2025-01-06
  • Threadly Engaging CTAs and Forms
    Engaging CTAs and Forms //
    2025-01-06

Slack is made up of channels. Sometimes you want to share the same message in different channels, often including an external link. But let's agree that while copying and pasting might be simple, it's also work (read: annoying!) to find the channel, paste the message, send it, and then repeat the process 18 times.

This is where Threadly steps in, with its fully customizable suite of features:

💥 Channel Groups: Easily group channels together. Create groups for your partners, prospects, or internal social channels. Or, send one-offs if you'd like!

💥 Customizable Profiles: Change the profile icon and name so your message feels personal. Switch it up each time to keep your channels engaged. Be the Product Team, Sarah from Acme, or the Silly App — you name it. Literally.

💥 Markdown Support: Threadly's editor fully supports markdown, allowing you to quickly format your message the way you want them to look.

💥 Message Templates: Find yourself sharing the same note each week? Save it as a template and easily tweak it when you need to send it.

💥 CTAs: Build call-to-actions (CTAs) that link to any external website. Hyperlinks are cool, but don't we all agree a green shiny button catches the eye a bit more?

💥 Advanced Analytics: Easily analyze and get notified about who’s engaging with your CTAs.

Threadly users have shared some really cool use cases: sales reps hopping on hot leads as soon as they click on the "Learn more" CTA, HR teams sharing the latest employee survey, and product marketing teams highlighting new features. With Threadly, it's easy to reach your users where they are, and with Slack's high open rates, your message is sure to be seen!

  • Halp Landing page
    Landing page //
    2023-10-05

Threadly features and specs

  • Multi-Channel Sending
    Blast your message to multiple channels at once
  • Custom Call-to-Action Buttons
    Drive your audience wherever with advanced but customizable CTA buttons
  • Advanced Analytics
    Easily view clicks, reactions, and engagement on your blasts sent from Threadly

Halp features and specs

  • Integration with Slack and Microsoft Teams
    Halp integrates seamlessly with both Slack and Microsoft Teams, making it easy for users to raise tickets and track issues within the communication platforms they already use.
  • Ease of Use
    The platform is user-friendly and designed to streamline help desk operations. Team members can quickly create, assign, and manage tickets without extensive training.
  • Automation
    Automates repetitive tasks and workflows, such as ticket creation and escalation, reducing the operational burden on IT and support teams.
  • Customizable Forms
    Provides highly customizable forms for ticket submission, allowing organizations to tailor the fields and information to their specific needs.
  • Real-time Notifications
    Offers real-time notifications and updates for team members and requesters, ensuring that everyone stays informed about the status of their tickets.

Possible disadvantages of Halp

  • Cost
    Can be expensive for small businesses or startups, especially if additional features or higher tiers of service are required.
  • Limited Standalone Functionality
    Primarily designed to work within Slack and Microsoft Teams, which means it may lack some functionalities as a standalone help desk solution.
  • Learning Curve for Advanced Features
    While basic features are easy to use, there can be a learning curve associated with using more advanced features and automations effectively.
  • Dependency on Communication Platforms
    Relies heavily on Slack and Microsoft Teams for its core functionalities, which could be a limitation for organizations not using these platforms.
  • Customization Limits
    While customization options are available, they may not be as extensive as some other dedicated help desk software solutions.

Threadly videos

+ Add

Needle & Threadly Vs Cthulhu - Arkham Horror The Card Game Chaos Bag - Arkham Chronicle

More videos:

  • Review - Maker Stories - Anjori Halder of Bee Threadly

Halp videos

+ Add

Halp | Jira Slack Integration

More videos:

  • Review - Halp | Introducing Halp
  • Review - GOING TO THE WORST REVIEWED NAIL SALON IN MY CITY....halp

Category Popularity

0-100% (relative to Threadly and Halp)

Threadly

Halp

Slack
100 100%
Slack
0% 0
Customer Support
9 9%
Customer Support
91% 91
SlackBot
100 100%
SlackBot
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing Threadly and Halp.

Which are the primary technologies used for building your product?

Threadly's answer

We're built in Python!

Who are some of the biggest customers of your product?

Threadly's answer

  • Fermat
  • Social Snowball
  • Heatmap.com
  • Triple Whale
  • LiveRecover

How would you describe your primary audience?

Threadly's answer

  • Sales teams looking to share info and releases; and get notified when users click on action buttons to engage with hot leads
  • HR teams looking to share news or company updates
  • Product teams introducing new features
  • Customer support teams looking to introduce new features, updates, and more

What makes your product unique?

Threadly's answer

We're built end-to-end in Slack!

Why should a person choose your product over its competitors?

Threadly's answer

We're free, and our mission is to supercharge Slack for all. We're not a customer support platform, and we're here simply to help with improving communication and engagement.

User comments

Share your experience with using Threadly and Halp. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Threadly and Halp

Threadly Reviews

We have no reviews of Threadly yet.
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Halp Reviews

Running an Internal Helpdesk inside Slack
The results are apparent regarding who won. Keeping in view all the comparisons made above, the best Slack Support Ticket Extension is Sidequest. Although it is new in the market, Sidequest has impressed many people due to its features and incredibly inexpensive subscription. It is 100% inside Slack, and so users do not have to download any other external apps. Sidequest...
Source: medium.com

What are some alternatives?

When comparing Threadly and Halp, you can also consider the following products

Thena AI - Manage your customers in Slack

Roby - Refreshingly simple helpdesk for Slack & Teams users

JotUrl AI-driven Call-To-Actions - Drive more conversions with custom CTAs

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

Suptask - Ticketing helpdesk system for Slack

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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