HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.
HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.
HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.
Zabbix has been part of my toolbox for quite some time. I can easily say it's an indispensable tool for me now.
Managing a dozen servers without Zabbix would be unimaginable. I'm monitoring all of this: CPU, Memory, Hard-drives, website response times, downtime. The UI might be a bit "old school", but everything works flawlessly.
With regards to hard-drive monitoring, I love the machine learning option that allows you to "predict" the number of days before running out of space. That's quite helpful, as I've got some of my servers down due to running out of space multiple times in the past (before I was using Zabbix).
Based on our record, Zabbix should be more popular than HaloITSM. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://haloitsm.com/ might be a good fit. It's a solid, full featured system with a huge number of features. Source: over 1 year ago
Looking for a spiceworks replacement also. Does anyone have experience with https://haloitsm.com/ or https://gogenuity.com/. Source: over 2 years ago
Official Zabbix trainings, documentation on zabbix.com ? Source: over 1 year ago
Hallo, do you know a howto to install zabbix on an ubuntu 20.04 ? I tried the manuals from zabbix.com for MySQL Apache but it didn't work. Source: almost 2 years ago
He suggested that I indeed should set up a home-lab. To be specific he said that I should create a minimal install of Centos 8 and install zabbix server on it (https://zabbix.com) and monitor a whole bunch of other VMs, services and stuff.. He said that I should set up a variety of VMs and also maybe host a website on one of them. And then if I was able to do that, I could help to share a load of zabbix related... Source: about 2 years ago
This is a fresh 21.10 install, using the install repo as detailed on the zabbix.com download page. Source: about 2 years ago
Well, if you can't find anyone, I am more than happy to fill the slot with something regarding Zabbix - just let me know ;). Source: over 2 years ago
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.
ALVAO IT Service Management - Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.
Nagios - Complete monitoring and alerting for servers, switches, applications, and services
Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!