Software Alternatives, Accelerators & Startups

HaloITSM VS DocuSign

Compare HaloITSM VS DocuSign and see what are their differences

HaloITSM logo HaloITSM

You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.

DocuSign logo DocuSign

Try DocuSign's interactive signing demo now! Send yourself an electronic document to digitally sign using our e-signature service.
  • HaloITSM Landing page
    Landing page //
    2022-03-02

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.

HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.

  • DocuSign Landing page
    Landing page //
    2023-12-15

HaloITSM

$ Details
paid Free Trial $49.0 / Monthly (Agent)
Platforms
Web Windows Android iOS Mac OSX Linux Cross Platform iPhone

HaloITSM videos

HaloITSM in a Nutshell

More videos:

  • Review - Workflows in HaloITSM
  • Review - HaloITSM Workflow Automation - Tech Talk with Excalibur Data Systems

DocuSign videos

Review: PandaDoc vs DocuSign

More videos:

  • Review - DocuSign Review - Beginners Guide PREVIEW by Bizversity.com
  • Tutorial - How To Use DocuSign | Step-By-Step Tutorial

Category Popularity

0-100% (relative to HaloITSM and DocuSign)
ITSM
100 100%
0% 0
eSignature
0 0%
100% 100
IT Service Management
100 100%
0% 0
Document Automation
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HaloITSM and DocuSign

HaloITSM Reviews

We have no reviews of HaloITSM yet.
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DocuSign Reviews

5 Popular Ways to Sign Forms Online
Potential considerations for businesses considering DocuSign involve non-adjustable account limitations. DocuSign’s subscription service – at all three levels – sets a cap on signature files – called envelopes – and users report being unable to purchase more as needed.
Top 5 Best Document Management Software With Client Portal in 2022
Obtaining signatures is crucial, but so is receiving signed papers. DocuSign's document tracking tools make this procedure easier. Reports are updated in real-time, so you can see those activities reflected in the reports as signatures are collected, and papers are returned. Its secure nature allows it to be utilized as document automation for healthcare, legal, and other...
12 Best Contract Management Software 2022
DocuSign is the best contract management software for small business. This is because it offers affordable contract management services and has e-signatures, templates, and documents that simplify small business performance. Its self-service portal will also keep every participating member updated with every process in a contract. The tool also has end-to-end solutions for...
11 Best Contract Lifecycle Management (CLM) Software (2022)
With more than 1,000,000 paid customers and 1 billion users globally, DocuSign is well known in CLM circles. It serves the top Fortune 500 companies in tech, finance, and healthcare along with over 3,000 federal, state, and local government agencies. It is authorized at the FedRAMP Moderate Impact Level (a security protocol for government and DoD) for both eSignature and CLM.
Source: whatfix.com
10 best free electronic signature apps to eSign PDF
DocuSign offers many of the same features as CocoSign and is just as easy to use. It has a mobile app, and several advanced features. However, the free version of DocuSign is bare bones. It solely allows you to sign documents, nothing else.

Social recommendations and mentions

Based on our record, DocuSign should be more popular than HaloITSM. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HaloITSM mentions (2)

  • College sysadmin here - what Service Desk/ITSM platform should I be looking at?
    Https://haloitsm.com/ might be a good fit. It's a solid, full featured system with a huge number of features. Source: over 1 year ago
  • Helpdesk Solution
    Looking for a spiceworks replacement also. Does anyone have experience with https://haloitsm.com/ or https://gogenuity.com/. Source: over 2 years ago

DocuSign mentions (8)

  • Open Source Document Signing: Revolutionizing Digital Authentication
    In the new era of digital transformation, the ability to sign various documents electronically has become a cornerstone of business efficiency & success. Open source document signing platforms like OpenSign™, represents a significant shift in this landscape. Unlike proprietary solutions such as DocuSign, open source document signing platforms offer a very level of transparency, customization and community-driven... - Source: dev.to / 6 months ago
  • Spam? Receive this through my work email to sign a document. Help!
    Docusign has a .com address, def not a .click address. This is 100% fishing. A very easy way to tell is to hover over any url and see what the address is. You can also try to do a reply, or if your savvy enough look into the routing info of the email. Did it com from the companies domain? I.e. docusign.com, fedex.com, ups.com anything like that. If it didn't, its fake. Source: over 1 year ago
  • Has anyone built their own landing page for their rental so previous guests can rebook without fees/be partially independent from marketplaces?
    No, it's definitely not dumb. Great point, I imagine there would have to be some legal contract, like docusign.com that can be signed electronically with a deposit. If anyone has anything to input on this, it would be great help. Source: over 1 year ago
  • Will I be obligated to pay something in the future?
    Long story short, I'm working on opening my first business. My partner and I signed a lease with one place where our store would be located. The lease was signed thru docusign.com and it was a legit lease with all the terms. We were waiting for the landlord to come back to us as we needed some documentation for the county, which didn't happen for a week, then another one, we only had contact with him thru real... Source: almost 2 years ago
  • Whitelisting a domain in Office 365
    I'm curious why you would be receiving 100+ phishing/malware/spam if you whitelisted Docusign... Unless all that phishing spam was coming from @ docusign.com - just curious. Source: about 2 years ago
View more

What are some alternatives?

When comparing HaloITSM and DocuSign, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

PandaDoc - Boost your revenue with PandaDoc. A document automation tool that delivers higher close rates and shorter sales cycles. We've helped over 30,000+ companies.

ALVAO IT Service Management - Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.

airSlate SignNow - Electronic signature that scales with your workflow

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

HelloSign - eSignatures Simplified. The Most Powerful Platform for Your Business Agreements.