Based on our record, Grafana should be more popular than osTicket. It has been mentiond 197 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Monitoring application logs is a crucial aspect of the software development and deployment lifecycle. In this post, we'll delve into the process of observing logs generated by Docker container applications operating within HashiCorp Nomad. With the aid of Grafana, Vector, and Loki, we'll explore effective strategies for log analysis and visualization, enhancing visibility and troubleshooting capabilities within... - Source: dev.to / about 2 months ago
To help us visualize these scenarios, we'll build a Grafana Dashboard so we can follow along. - Source: dev.to / about 1 month ago
Visualization and Analysis: Choose a tool with intuitive and customizable dashboards, charts, and visualizations. A question to ask is, "Are the visualization features of this tool user-friendly and adaptable to our team's specific needs?" Tools like Grafana and Kibana provide powerful visualization capabilities. - Source: dev.to / about 1 month ago
Prometheus: Open-source monitoring system. Often used together with Grafana. - Source: dev.to / 2 months ago
In example above, we use 2 additional parameters: code (HTTP response code) and page (page identifier), which provide detailed statistics. For example, you can build such graphs in Grafana:. - Source: dev.to / 3 months ago
You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 11 months ago
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 12 months ago
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: 12 months ago
Prometheus - An open-source systems monitoring and alerting toolkit.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Zabbix - Track, record, alert and visualize performance and availability of IT resources
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.