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Grade.us VS JitBit Helpdesk

Compare Grade.us VS JitBit Helpdesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Grade.us logo Grade.us

Review marketing and monitoring platform, white-labeled for agencies and SEOs

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
  • Grade.us Landing page
    Landing page //
    2023-10-11

Grade.us is a review marketing platform with a growing suite of tools to: (1) convert happy customers into reviewers ("review-gen"); (2) recover disgruntled customers and pre-empt negative reviews; (3) monitor customer reviews across scores of third-party review sites in real-time; and (4) capture and amplify the business's positive reviews to reach a broader audience.

Grade.us is best suited to marketers and agenies who want an easy and flexible toolset to implement review marketing on their own terms, under their own brand, either as a standalone offering or within a larger product suite. With its growing reporting and analytics capability, Grade.us has quickly become the solution for creating and optimizing reputation and review marketing campaigns across a wide range of industries.

  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

Grade.us videos

+ Add

Quick Demo of Grade.us Review Marketing Platform

More videos:

  • Review - Grade.us Review Management Software
  • Review - Grade.us Webinar Walkthrough: The New Re-Designed Review Funnel Landing Page

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Category Popularity

0-100% (relative to Grade.us and JitBit Helpdesk)

Grade.us

JitBit Helpdesk

Reputation Management
100 100%
Reputation Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Online Reviews
100 100%
Online Reviews
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Grade.us and JitBit Helpdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Grade.us and JitBit Helpdesk

Grade.us Reviews

Review Generation Platforms: Which One Is Best for My Business?
How It Works: Grade.us is a well-known and trusted white-label review management tool with 10,000+ users generating reviews on sites like Google, Facebook, and 100+ industry-specific review sites. There are two unique features of Grade.us—their “review funnel,” which automates the process of asking, reminding, and guiding customers through the review process, and their...
Source: www.bluecorona.com
Compare 31 of the Best Online Reputation Management Software Services
Grade.us is a white-label review management and marketing platform. The platform offers a suite of tools to convert happy customers into reviewers, recover disgruntled customers and pre-empt negative reviews, monitor customer reviews across third-party review sites, and capture and amplify positive reviews.
Source: referralrock.com

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

What are some alternatives?

When comparing Grade.us and JitBit Helpdesk, you can also consider the following products

Birdeye - #1 most trusted reputation and customer experience platform for local business

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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