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Gorgias VS Keysmith

Compare Gorgias VS Keysmith and see what are their differences

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Gorgias logo Gorgias

Gorgias is a helpdesk built to provide great support at scale.

Keysmith logo Keysmith

Create custom keyboard shortcuts for your Mac and the web
  • Gorgias Landing page
    Landing page //
    2023-10-07
  • Keysmith Landing page
    Landing page //
    2023-08-30

Gorgias videos

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GORGIAS SUPPORT & LIVE CHAT SHOPIFY APP - Honest Review by EcomExperts.io

More videos:

  • Demo - Gorgias software review and demo
  • Demo - Gorgias Demo: Explained in 5 Minutes or Less | Ecommerce Tech

Keysmith videos

No Keysmith videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Gorgias and Keysmith)

Gorgias

Keysmith

Customer Support
100 100%
Customer Support
0% 0
Productivity
0 0%
Productivity
100% 100
Help Desk
100 100%
Help Desk
0% 0
Mac
0 0%
Mac
100% 100

User comments

Share your experience with using Gorgias and Keysmith. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gorgias and Keysmith

Gorgias Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Some live chat and CRM companies focus on specific industries or offer tools that go beyond chat widgets and customer communication. Gorgias is one of the most focused and utility-rich options, although it’s a more expensive ManyChat alternative. You can also connect your Facebook Messenger to your Gorgias account and keep the customer conversations in one place.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Gorgias is a Shopify live chat and a CRM that features several different analytical and lead qualification features meant to bolster customer relations. In addition, these features increase bottom lines directly with sales-oriented reporting dashboards.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Gorgias has carved out a niche for itself as the customer service software for ecommerce. It can connect with major platforms Shopify, Magento, and BigCommerce. More than 8,000 direct-to-consumer brands use Gorgias, including Timbuk2, Steve Madden, and Marine Layer.
Source: krisp.ai
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Gorgias also differs in its pricing. Rather than charging per agent per month, like other help desk apps, Gorgias just charges a flat rate for the month that starts from $60/month. This means you can have an unlimited amount of agents using the software, all for the same price. This either makes it more affordable or more expensive, depending on how many agents you were...
Source: www.ltvplus.com

Keysmith Reviews

  1. Great easy automator

    Keysmith allows you to automate routine tasks by recording your clicks. Then you can assign a hotkey, or call up with a launcher (like Alfred) from an URL. It is simple--it works.

    🏁 Competitors: Keyboard Maestro
    👍 Pros:    Easy to use|Reliable|Useful features|Easy integration

Social recommendations and mentions

Keysmith might be a bit more popular than Gorgias. We know about 2 links to it since March 2021 and only 2 links to Gorgias. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gorgias mentions (2)

  • Getting Started with Shopify Webhooks
    These are fired when a customer creates or updates an issue (complaint or comment) relating to the service they got from your store on Shopify. The two events under this category are disputes/create and disputes/update. One use case for these events is to create and update issues on an external issue tracker like Gorgias. Services like Gorgias have more customer support features built-in than what is available on... - Source: dev.to / over 2 years ago
  • Ask HN: Who is hiring? (July 2021)
    Gorgias | Engineering | Full-time | Worldwide (offices in SF and Paris) | Remote friendly At Gorgias (https://gorgias.com) we build the e-commerce help desk that turns customer service into a profit center. - Source: Hacker News / almost 3 years ago

Keysmith mentions (2)

  • An app to make pressing a key stimulate a mouse click?
    Have not tried it but https://keysmith.app. a different approach but I work on generating dynamic shortcuts with https://homerow.app. Source: over 1 year ago
  • Mac App for recording my mouse and keyboard actions and saving it as a macro?
    Haven't tried it but https://keysmith.app. Source: almost 2 years ago

What are some alternatives?

When comparing Gorgias and Keysmith, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Alfred - Alfred is an award-winning app for macOS which boosts your efficiency with hotkeys, keywords, text expansion and more. Search your Mac and the web, and be more productive with custom actions to control your Mac.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Keyboard Maestro - Keyboard Maestro is the leading software for macOS automation. It will increase business productivity by using macros(or short cuts) with simple keystrokes. Keyboard Maestro WikiThis wiki aims to help new users get started, and then provide .

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Apptivate - A simple, beautiful hotkey manager.

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