HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.
HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.
HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.
Based on our record, Google Workspace seems to be a lot more popular than HaloITSM. While we know about 54 links to Google Workspace, we've tracked only 2 mentions of HaloITSM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
To create custom domain emails, one of the easiest options is to use a paid service like Google Workspace or Microsoft 365. However, these services can be expensive, especially if you have created many apps and are yet to find paying users. For such use cases, the Cloudflare + Gmail combination works perfectly without any cost involved. In this blog, we will discuss how to create domain emails. In this blog, let... - Source: dev.to / 18 days ago
Google Workspace, is a cloud-based productivity suite developed by Google. It includes various collaborative tools such as Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, Google Meet, and Google Calendar, among others. - Source: dev.to / 2 months ago
My approach is to look at contents as data-first with tools on the top. A few simple patterns of file systems manage this. Right now, I use Dropbox[1] as a primary container, with a family’s Google Workspace[2] account to augment when it needs spreadsheets, documents, forms, etc. I use Insync[3] to convert and back up a copy in open formats for all documents from Google Workspace. I have been doing this for quite... - Source: Hacker News / 8 months ago
Let’s explore the common reasons behind Google Workspace account suspensions in more detail. Source: 10 months ago
Deleting your Google Workspace account doesn’t have to be a daunting task. Source: 10 months ago
Https://haloitsm.com/ might be a good fit. It's a solid, full featured system with a huge number of features. Source: over 1 year ago
Looking for a spiceworks replacement also. Does anyone have experience with https://haloitsm.com/ or https://gogenuity.com/. Source: over 2 years ago
Microsoft 365 - Boost your productivity with reliable access anywhere with services like email, calendar, file sharing, meetings, instant messaging, and Office Online
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
Slack - A messaging app for teams who see through the Earth!
ALVAO IT Service Management - Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.