Software Alternatives, Accelerators & Startups

Google Workspace VS HaloITSM

Compare Google Workspace VS HaloITSM and see what are their differences

Google Workspace logo Google Workspace

Google's encompassing suite of cloud-based business apps.

HaloITSM logo HaloITSM

You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.
  • Google Workspace Landing page
    Landing page //
    2023-10-22
  • HaloITSM Landing page
    Landing page //
    2022-03-02

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.

HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.

HaloITSM

$ Details
paid Free Trial $49.0 / Monthly (Agent)
Platforms
Web Windows Android iOS Mac OSX Linux Cross Platform iPhone

Google Workspace videos

G Suite Business Review – Top 5 Reasons To Use Google Apps For Business (Digital Agencies)

More videos:

  • Review - G Suite vs. Free Google Apps | What is the difference?
  • Review - How We're Using G Suite as a Business? (G Suite Business Solutions Review)

HaloITSM videos

HaloITSM in a Nutshell

More videos:

  • Review - Workflows in HaloITSM
  • Review - HaloITSM Workflow Automation - Tech Talk with Excalibur Data Systems

Category Popularity

0-100% (relative to Google Workspace and HaloITSM)
Productivity
100 100%
0% 0
ITSM
0 0%
100% 100
Project Management
100 100%
0% 0
IT Service Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Google Workspace and HaloITSM

Google Workspace Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
Any worthwhile list covering Outlook alternatives needs to begin with Gmail, or its paid version, Google Workspace. The abundance of Google services that seamlessly integrate into email, excellent accessibility, and an intuitive email search feature make it a good option for most personal and business users.
Source: mysignature.io
11 Top Outlook Alternatives to Try
Gmail is a free email service from Google that consistently ranks highly among free email clients. Google Workspace is the G Suite business version. With Google Workspace, an administrator can create, edit, and delete accounts within their organization.
Source: kinsta.com
The BEST Email Hosting Providers for Small Business in 2021
G Suite is Google’s hosted email service that provides smart cloud search functionalities, top-of-the-line security layers, and administrative control. Getting started with Google email hosting is easy. All you need to do is input some information, such as administrator contact and size of the company, after which you will need to associate a domain to your account. When you...
6 Contenders for Best Microsoft Exchange Alternative
Any list of Exchange alternatives would be incomplete without G Suite, Google’s collaboration and productivity software suite. Although its vast array of applications makes it a more fitting analogue for Office 365 than Exchange alone, Gmail — a cloud-based email server included in G Suite — is a leading competitor for both Exchange Server and Exchange Online. For the...
15 Best Email Hosting for Small Business (2019)
G Suite offer email addresses with your custom domain name (@yourcomapny.com). You can add up to 30 email alias for a Gmail account. Google provides 24/7 phone and email supports to G Suite customers. Refer to the migration guide to import your email messages, contacts, calendars into G Suite.

HaloITSM Reviews

We have no reviews of HaloITSM yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Google Workspace seems to be a lot more popular than HaloITSM. While we know about 54 links to Google Workspace, we've tracked only 2 mentions of HaloITSM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Google Workspace mentions (54)

  • Creating unlimited free domain emails
    To create custom domain emails, one of the easiest options is to use a paid service like Google Workspace or Microsoft 365. However, these services can be expensive, especially if you have created many apps and are yet to find paying users. For such use cases, the Cloudflare + Gmail combination works perfectly without any cost involved. In this blog, we will discuss how to create domain emails. In this blog, let... - Source: dev.to / 18 days ago
  • Maximizing ROI: Content Operations and Headless CMS - hack you can't miss
    Google Workspace, is a cloud-based productivity suite developed by Google. It includes various collaborative tools such as Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, Google Meet, and Google Calendar, among others. - Source: dev.to / 2 months ago
  • Ask HN: How do you manage your “family data warehouse”?
    My approach is to look at contents as data-first with tools on the top. A few simple patterns of file systems manage this. Right now, I use Dropbox[1] as a primary container, with a family’s Google Workspace[2] account to augment when it needs spreadsheets, documents, forms, etc. I use Insync[3] to convert and back up a copy in open formats for all documents from Google Workspace. I have been doing this for quite... - Source: Hacker News / 8 months ago
  • Unveiling the Mystery: Why Your Google Workspace Account Got Suspended
    Let’s explore the common reasons behind Google Workspace account suspensions in more detail. Source: 10 months ago
  • Precaution to Take While Deleting Google Workspace Account
    Deleting your Google Workspace account doesn’t have to be a daunting task. Source: 10 months ago
View more

HaloITSM mentions (2)

  • College sysadmin here - what Service Desk/ITSM platform should I be looking at?
    Https://haloitsm.com/ might be a good fit. It's a solid, full featured system with a huge number of features. Source: over 1 year ago
  • Helpdesk Solution
    Looking for a spiceworks replacement also. Does anyone have experience with https://haloitsm.com/ or https://gogenuity.com/. Source: over 2 years ago

What are some alternatives?

When comparing Google Workspace and HaloITSM, you can also consider the following products

Microsoft 365 - Boost your productivity with reliable access anywhere with services like email, calendar, file sharing, meetings, instant messaging, and Office Online

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Slack - A messaging app for teams who see through the Earth!

ALVAO IT Service Management - Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.