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Google Open Source VS HelpScout

Compare Google Open Source VS HelpScout and see what are their differences

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LibHunt tracks mentions of software libraries on relevant social networks. Based on that data, you can find the most popular projects and their alternatives. featured
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Google Open Source logo Google Open Source

All of Googles open source projects under a single umbrella

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Google Open Source Landing page
    Landing page //
    2023-09-22
  • HelpScout Landing page
    Landing page //
    2023-07-14

Google Open Source

Website
opensource.google
Pricing URL
-
$ Details
-
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

Category Popularity

0-100% (relative to Google Open Source and HelpScout)

Google Open Source

HelpScout

Open Source
100 100%
Open Source
0% 0
Help Desk
0 0%
Help Desk
100% 100
Developer Tools
100 100%
Developer Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Google Open Source and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Google Open Source and HelpScout

Google Open Source Reviews

We have no reviews of Google Open Source yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Google Open Source should be more popular than HelpScout. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Google Open Source mentions (7)

  • OpenAI no longer Open. "We were wrong [...] I fully expect that in a few years it’s going to be completely obvious to everyone that open-sourcing AI is just not wise."
    Open AI's work is based off of Google's research paper. Google believes in open source! https://opensource.google/ Google will save us. Google will make their AI open source. Their motto is "Don't be evil"! ... But I'm still waiting for their source code of YouTube, Gmail, drive, maps, docs, sheets, forms, search, ads, translate, sites, etc. Source: about 1 year ago
  • "My Reaction to Dr. Stroustrup’s Recent Memory Safety Comments"
    It's not on google github/their open source git host(for comparison, the canonical go repo is), their readme makes no mention of google, wikipedia says "The language is expected to have a 1.0 release in 2024 or 2025.[4]",. Source: about 1 year ago
  • Questions about the controller
    Google would have to open source the controller firmware for people to find a way to make Bluetooth work, but there are no discontinued Google products on opensource.google at all. Source: over 1 year ago
  • controller software open source?
    Https://opensource.google/ is not listing any dead Google products my dude. Source: over 1 year ago
  • There are no open issues or pull requests on Flask
    And side note, don't bring up both MS and Google when both are well known to make use of FOSS. Google has an entire page about how they both make use of and release OSS. Source: almost 2 years ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Google Open Source and HelpScout, you can also consider the following products

Disney Open Source - Explore Disney's Open Source projects

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LaunchKit - Open Source - A popular suite of developer tools, now 100% open source.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Open Source @IFTTT - A collection of IFTTT OSS projects.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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