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Google Groups VS HelpDocs

Compare Google Groups VS HelpDocs and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Google Groups logo Google Groups

Google Groups allows you to create and participate in online forums and email-based groups with a rich experience for community conversations.

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • Google Groups Landing page
    Landing page //
    2021-10-15
  • HelpDocs Landing page
    Landing page //
    2023-05-07

Google Groups videos

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How to use Google Groups to create great team communication

More videos:

  • Tutorial - Google Groups Tutorial
  • Review - Google Groups - Complete Overview 2020

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Google Groups and HelpDocs)

Google Groups

HelpDocs

Event Management
100 100%
Event Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Email Marketing
100 100%
Email Marketing
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

Share your experience with using Google Groups and HelpDocs. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Google Groups mentions (0)

We have not tracked any mentions of Google Groups yet. Tracking of Google Groups recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing Google Groups and HelpDocs, you can also consider the following products

Mighty Networks - Mighty Networks enables entrepreneurs, organizations, and companies to create and grow a community-powered brand.

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Bigtent - BigTent is a web-based organization and communication portal for groups.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Nabble - Nabble is a forum software that are embeddable and fully customizable with scripting language.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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