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GoodDay VS HelpScout

Compare GoodDay VS HelpScout and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

GoodDay logo GoodDay

Good Day - Inspiring work management

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • GoodDay Landing page
    Landing page //
    2023-04-21
  • HelpScout Landing page
    Landing page //
    2023-07-14

GoodDay videos

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Goodday Cultured milk review

More videos:

  • Review - MY REVIEW ABOUT GOODDAY CULTURED MILK DRINK #GoodDay #MadeFromJapanTechnology #hometesterclub

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to GoodDay and HelpScout)

GoodDay

HelpScout

Project Management
100 100%
Project Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Task Management
100 100%
Task Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using GoodDay and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoodDay and HelpScout

GoodDay Reviews

We have no reviews of GoodDay yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

HelpScout might be a bit more popular than GoodDay. We know about 2 links to it since March 2021 and only 2 links to GoodDay. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoodDay mentions (2)

  • Solo project management app?
    Slightly more complicated than Todoist or TickTick, but much more powerful is GoodDay. Which is a kind of simplified ClickUp. Not well known, but quite OK. Source: 11 months ago
  • Building IT department from the ground up. I would like your advice.
    What I would like help with is building my stack. Currently, they are using Google Workspace and trying out Goodday for task management. They are a hybrid of Macs and a few pcs that they purchaced before hiring me. I am thinking about moving from Google Workspace to Microsoft 365 because that is what I am used to. In addition too, they are willing and able to move to a windows environment. This company has been... Source: over 1 year ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing GoodDay and HelpScout, you can also consider the following products

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trac - Trac is a project management and bug/issue tracking system. Provides an interface to Subversion and an integrated wiki.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Redmine - Flexible project management web application

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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