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Godial.cc VS NICE inContact

Compare Godial.cc VS NICE inContact and see what are their differences

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Godial.cc logo Godial.cc

GoDial is an automatic call dialer app for your mobile. It turns your phone into a call center. Import an excel file and start dialing in seconds.Inbuilt advance CRM tracks payments, callbacks, notes and much more.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Godial.cc Landing page
    Landing page //
    2023-09-18

GoDial is an easy to use auto-dialer and CRM solution for call centres and businesses that make outbound calls to clients and prospects. With an integrated CRM, voice note recorder and payment tracker, GoDial is ideal for sales call and pipeline tracking needs. SMEs and startups with a few sales reps can use it for free since the software has no charges for upto 100 contacts per device. The enterprise version allows managers to build teams and track calling agents' progress to get a big picture from a central dashboard. Just sign up, add agents and call lists and start dialing within minutes. Additional features include: Bulk call list upload, multiple call-list support, night mode, deal value tracking, voice note transcriber, DNC, callback scheduling, dynamic message/email templates etc. Built by a small team from a tiny back-office, GoDial has been raking in rave reviews and new customers week-on-week.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Godial.cc features and specs

  • Auto Call Dialing: Simply set up a call list and start dialing in seconds
  • Templates: Set up customised messaging and email templates for your contacts
  • Payment Tracker: Set up a customer/deal value and track payments and receipts over lifetime
  • Attachments: Add invoices, purchase order and other documents for contacts
  • Rechurn: Rechurn call lists by dispositions to redial unanswered calls, busy contacts etc.
  • Schedule: Get push notifications for scheduled callbacks and tasks
  • Bulk import/export: Bulk import and export call lists and generate call reports in CSV
  • DNC: Set Contacts to Do Not Call Status
  • Notes and Voice-to-Text: Add text or voice notes which get automatically transcribed
  • Custom Dispositions: Create custom statuses to be set after calls
  • Privacy Focused: GoDial Personal saves no data on our servers and doesn’t require login
  • Enterprise: Enterprise version of GoDial allows a single dashboard view for managers
  • Dashboards: Centralised Dashboard
  • CRM: Integrated CRM

NICE inContact features and specs

No features have been listed yet.

Godial.cc videos

+ Add

GoDial Demo

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Godial.cc and NICE inContact)

Godial.cc

NICE inContact

CRM
100 100%
CRM
0% 0
Communication
0 0%
Communication
100% 100
Call Center Software
16 16%
Call Center Software
84% 84
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Godial.cc and NICE inContact

Godial.cc Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Godial.cc and NICE inContact, you can also consider the following products

CallOnTheGo - A call center, in your pocket

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

MySalesDialerPro - MySalesDialerPro offers a complete solution that helps sales reps perform end-to-end sales process.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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