Software Alternatives & Reviews

Godial.cc VS Five9

Compare Godial.cc VS Five9 and see what are their differences

Godial.cc logo Godial.cc

GoDial is an automatic call dialer app for your mobile. It turns your phone into a call center. Import an excel file and start dialing in seconds.Inbuilt advance CRM tracks payments, callbacks, notes and much more.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Godial.cc Landing page
    Landing page //
    2023-09-18

GoDial is an easy to use auto-dialer and CRM solution for call centres and businesses that make outbound calls to clients and prospects. With an integrated CRM, voice note recorder and payment tracker, GoDial is ideal for sales call and pipeline tracking needs. SMEs and startups with a few sales reps can use it for free since the software has no charges for upto 100 contacts per device. The enterprise version allows managers to build teams and track calling agents' progress to get a big picture from a central dashboard. Just sign up, add agents and call lists and start dialing within minutes. Additional features include: Bulk call list upload, multiple call-list support, night mode, deal value tracking, voice note transcriber, DNC, callback scheduling, dynamic message/email templates etc. Built by a small team from a tiny back-office, GoDial has been raking in rave reviews and new customers week-on-week.

  • Five9 Landing page
    Landing page //
    2023-05-12

Godial.cc features and specs

  • Auto Call Dialing: Simply set up a call list and start dialing in seconds
  • Templates: Set up customised messaging and email templates for your contacts
  • Payment Tracker: Set up a customer/deal value and track payments and receipts over lifetime
  • Attachments: Add invoices, purchase order and other documents for contacts
  • Rechurn: Rechurn call lists by dispositions to redial unanswered calls, busy contacts etc.
  • Schedule: Get push notifications for scheduled callbacks and tasks
  • Bulk import/export: Bulk import and export call lists and generate call reports in CSV
  • DNC: Set Contacts to Do Not Call Status
  • Notes and Voice-to-Text: Add text or voice notes which get automatically transcribed
  • Custom Dispositions: Create custom statuses to be set after calls
  • Privacy Focused: GoDial Personal saves no data on our servers and doesn’t require login
  • Enterprise: Enterprise version of GoDial allows a single dashboard view for managers
  • Dashboards: Centralised Dashboard
  • CRM: Integrated CRM

Five9 features and specs

No features have been listed yet.

Godial.cc videos

GoDial Demo

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Godial.cc and Five9)
CRM
100 100%
0% 0
Communication
0 0%
100% 100
Call Center Software
11 11%
89% 89
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Godial.cc and Five9

Godial.cc Reviews

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Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Godial.cc mentions (0)

We have not tracked any mentions of Godial.cc yet. Tracking of Godial.cc recommendations started around Mar 2021.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

What are some alternatives?

When comparing Godial.cc and Five9, you can also consider the following products

CallOnTheGo - A call center, in your pocket

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

MySalesDialerPro - MySalesDialerPro offers a complete solution that helps sales reps perform end-to-end sales process.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NectarDesk - Call center software in the cloud