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Godial.cc VS Genesys Cloud

Compare Godial.cc VS Genesys Cloud and see what are their differences

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Godial.cc logo Godial.cc

GoDial is an automatic call dialer app for your mobile. It turns your phone into a call center. Import an excel file and start dialing in seconds.Inbuilt advance CRM tracks payments, callbacks, notes and much more.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Godial.cc Landing page
    Landing page //
    2023-09-18

GoDial is an easy to use auto-dialer and CRM solution for call centres and businesses that make outbound calls to clients and prospects. With an integrated CRM, voice note recorder and payment tracker, GoDial is ideal for sales call and pipeline tracking needs. SMEs and startups with a few sales reps can use it for free since the software has no charges for upto 100 contacts per device. The enterprise version allows managers to build teams and track calling agents' progress to get a big picture from a central dashboard. Just sign up, add agents and call lists and start dialing within minutes. Additional features include: Bulk call list upload, multiple call-list support, night mode, deal value tracking, voice note transcriber, DNC, callback scheduling, dynamic message/email templates etc. Built by a small team from a tiny back-office, GoDial has been raking in rave reviews and new customers week-on-week.

  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Godial.cc

Website
godial.cc
Pricing URL
Official Godial.cc Pricing
Platforms
Android iOS Web
Release Date
2019 December
Edit details

Genesys Cloud

Website
genesys.com
Pricing URL
-
Platforms
-
Release Date
-
Edit details

Godial.cc features and specs

  • Auto Call Dialing: Simply set up a call list and start dialing in seconds
  • Templates: Set up customised messaging and email templates for your contacts
  • Payment Tracker: Set up a customer/deal value and track payments and receipts over lifetime
  • Attachments: Add invoices, purchase order and other documents for contacts
  • Rechurn: Rechurn call lists by dispositions to redial unanswered calls, busy contacts etc.
  • Schedule: Get push notifications for scheduled callbacks and tasks
  • Bulk import/export: Bulk import and export call lists and generate call reports in CSV
  • DNC: Set Contacts to Do Not Call Status
  • Notes and Voice-to-Text: Add text or voice notes which get automatically transcribed
  • Custom Dispositions: Create custom statuses to be set after calls
  • Privacy Focused: GoDial Personal saves no data on our servers and doesn’t require login
  • Enterprise: Enterprise version of GoDial allows a single dashboard view for managers
  • Dashboards: Centralised Dashboard
  • CRM: Integrated CRM

Genesys Cloud features and specs

No features have been listed yet.

Godial.cc videos

+ Add

GoDial Demo

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Godial.cc and Genesys Cloud)

Godial.cc

Genesys Cloud

CRM
100 100%
CRM
0% 0
Communication
0 0%
Communication
100% 100
Call Center Software
19 19%
Call Center Software
81% 81
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Godial.cc and Genesys Cloud, you can also consider the following products

CallOnTheGo - A call center, in your pocket

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

MySalesDialerPro - MySalesDialerPro offers a complete solution that helps sales reps perform end-to-end sales process.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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