GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

When it comes to identity verification, a one-size-fits-all solution does not work. Instead, Veriff configures its verification software for each client, enabling only the checks necessary to match their appetite for risk and requirements for speed and conversions. After verification, selected data points about the session are shared with the client, which can then be used in their systems outside of the IDV scope.

When becoming our partner, our product specialists cooperate with you to determine which data inputs Veriff should gather from users, as well as what checks to conduct depending on your conversion and compliance needs. The outputs and the extent to which we automate our IDV service is entirely up to you, and as a result, Veriff can establish trust beyond the market standard for ID verification while also helping you scale and onboard as many honest customers as possible.

With over 7,000 government-issued IDs supported, Veriff is built to be agile and adaptive. Intelligent software not only helps us configure our checks according to client needs, but it also makes it possible for us to localize in new languages within 1-2 weeks, with a total of 35 localizations supported today.