Software Alternatives, Accelerators & Startups

GoDesk VS Sumsub

Compare GoDesk VS Sumsub and see what are their differences

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Sumsub logo Sumsub

One verification platform to secure the whole user journey
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Sumsub Landing page
    Landing page //
    2022-10-30

Sumsub is the one verification platform that secures every step of the user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub achieves the highest conversion rates in the industry—91.64% in the US, 95.86% in the UK, and 90.98% in Brazil—while verifying users in less than 50 seconds on average.

Sumsub’s methodology follows FATF recommendations, the international standard for AML/CTF rules and local regulatory requirements (FINMA, FCA, CySEC, MAS, BaFin).

GoDesk

$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Sumsub features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Sumsub videos

How Sumsub KYC works

More videos:

  • Demo - Full-cycle business verification (KYB)
  • Review - The most flexible transaction monitoring solution (KYT)

Category Popularity

0-100% (relative to GoDesk and Sumsub)
Customer Support
100 100%
0% 0
Identity Verification And Protection
Education
100 100%
0% 0
Identity Verification
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoDesk and Sumsub

GoDesk Reviews

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Sumsub Reviews

  1. Hands down one of the best experiences with document verification. I have to go through this kind of checks on a weekly basis and sumsub is relatively fast and has a smooth interface that guides you through the whole process. Solid 5/7

    👍 Pros:    Super fast

Discover the Top 5 Identity Verification Providers in 2023
When it comes to capabilities, flexibility is a key selling point as it empowers organizations to align the identity verification service with their unique workflows, compliance needs, and risk appetite. Different vendors provide different levels of customizations, with ComplyCube and SumSub offering the most flexible and granular options in their respective online portals.

Social recommendations and mentions

Based on our record, Sumsub seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoDesk mentions (0)

We have not tracked any mentions of GoDesk yet. Tracking of GoDesk recommendations started around Mar 2021.

Sumsub mentions (8)

  • Haru Invest referral code: 🚀💰 'HELLO' (March 2023)
    After that you must complete secure KYC process (done via the SumSub company). Source: over 1 year ago
  • Binance p2p
    I didnt recieve my crypto from the p2p Transfer and its asking for me to do verification from sumsub.com. I have no idea what this website is but I filled out the verification and it says they are partnered with Binance. Source: over 1 year ago
  • Community discussion about Spectrum Finance $SPF token in this thread December 9th, 6 pm UTC — Please join!
    KYC and data storage could be done by a trusted third-party service called Sum and Substance. Source: over 1 year ago
  • Level 2 verification - document not approved / CS not replying
    It might be required to present proof of address for KYC, which you can learn more about here. The KYC procedure is handled by our partners at sumsub.com and they are the ones checking the validity of the document. Source: almost 2 years ago
  • Is there a way to verify my account with non-english IDs/ PoA?
    Updated the link with the source. Hope it helps. https://sumsub.com/. Source: about 2 years ago
View more

What are some alternatives?

When comparing GoDesk and Sumsub, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Onfido - Onfido is the data-driven platform for intelligent background checking.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

ComplyCube - Verify your customers in under 15 seconds anywhere in the world with a cutting-edge SaaS & API platform for Identity Verification and AML/KYC compliance.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Veriff - Smart and scalable identity verification.