Software Alternatives & Reviews
Register | Login

GoDesk VS UseResponse

Compare GoDesk VS UseResponse and see what are their differences

Logseq
Logseq is a local-first, non-linear, outliner notebook for organizing and sharing your personal knowledge base. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • UseResponse Landing page
    Landing page //
    2023-10-10

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

UseResponse

Website
useresponse.com
Pricing URL
Official UseResponse Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

UseResponse features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to GoDesk and UseResponse)

GoDesk

UseResponse

Customer Support
46 46%
Customer Support
54% 54
Customer Feedback
0 0%
Customer Feedback
100% 100
Education
100 100%
Education
0% 0
Help Desk
25 25%
Help Desk
75% 75

User comments

Share your experience with using GoDesk and UseResponse. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare GoDesk and UseResponse

GoDesk Reviews

We have no reviews of GoDesk yet.
Be the first one to post

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing GoDesk and UseResponse, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Loading...