GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
SigNoz is an open-source observability tool that helps you monitor your applications and troubleshoot problems. It provides traces, metrics, and logs under a single pane of glass.
With SigNoz, you can do the following:
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Based on our record, SigNoz seems to be more popular. It has been mentiond 87 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You should also check out SigNoz [1], we are an open-core alternative to DataDog - based natively on OpenTelemetry. We also have a cloud product if you don't want to host yourself [1] https://signoz.io. - Source: Hacker News / 3 months ago
SigNoz is a great New Relic alternative that is open-source and provides three signals in a single pane of glass. You can monitor logs, metrics, and traces and correlate signals for better insights into application performance. - Source: dev.to / 6 months ago
You need a backend to which you can send the collected data for monitoring and visualization. SigNoz is an OpenTelemetry-native APM that is well-suited for visualizing OpenTelemetry data. - Source: dev.to / 7 months ago
Once the data is collected, it needs to be sent to a backend. That’s where SigNoz comes into the picture. SigNoz is an open-source OpenTelemetry-native APM that provides logs, metrics and traces under a single pane of glass. - Source: dev.to / 7 months ago
API furnishes connection information, covering aspects like state, heartbeat, publish rate, subscription rate, and whatnot. However, it's the user's responsibility to establish alerting mechanisms for tracking rising connection numbers and identifying connection failures. A centralized monitoring tool like SigNoz can help you set up alerts on critical RabbitMQ metrics. - Source: dev.to / 8 months ago
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