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GoDesk VS NewRelic

Compare GoDesk VS NewRelic and see what are their differences

Cyclr
Powerful SaaS integration toolkit for SaaS developers - create, amplify, manage and publish native integrations from within your app with Cyclr's flexible Embedded iPaaS. featured
Contents:
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  3. » Alternatives

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

NewRelic logo NewRelic

New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • NewRelic Landing page
    Landing page //
    2023-10-05

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

NewRelic

Website
newrelic.com
Pricing URL
Official NewRelic Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

NewRelic features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to GoDesk and NewRelic)

GoDesk

NewRelic

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Education
100 100%
Education
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

Share your experience with using GoDesk and NewRelic. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoDesk and NewRelic

GoDesk Reviews

We have no reviews of GoDesk yet.
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NewRelic Reviews

New Relic vs. Scout: Which Is The Right APM For You?
The top portion of the page is similar between New Relic and Scout: a breakdown of time spent by category (ex: Ruby, Database, External HTTP services, etc) over time. You can view data across similar timeframes in both Scout and New Relic (New Relic offers three months of data in their Pro package and Scout can do the same in their custom plans).
Source: scoutapm.com
Best New Relic Alternatives for Application Performance Monitoring (Cloud & SaaS)
Pingdom Server Monitor, which was formerly Scout Server Monitoring App which was acquired by Pingdom, has superior performance to New Relic, in particular when comparing response times, as seen in comparisons below. Ping Server Monitor comes ahead of New Relic in almost every single Response Time test and benchmark, beating it by almost 20x in terms of overhead.
Source: www.ittsystems.com
10 Best Application Monitoring Tools for all Platforms
The NewRelic is a one of the best application performance management and monitoring software that gives you a deep analysis to the app stack. New Relic offers a real-time status checking of the app’s availability. It also gives email alerts and real-time notification.
Source: www.technig.com
Best DataDog Alternatives, Replacements & Competitors for Application & Log Monitoring
New Relic is an application/infrastructure performance management software designed for DevOps. The basic platform gives you real-time insights on the full stack of your cloud apps and infrastructure. New Relic can keep track of your apps whether is on-premises, on the cloud, or in hybrid environments.
Source: www.pcwdld.com
Top 15 Website Monitoring Tools
New Relic is very well known in the performance and developer community for providing a lot of different features and has been around since 2008. New Relic gives you deep performance analytics for every part of your software environment. You can easily view and analyze massive amounts of data, and gain actionable insights in real time. They do provide uptime alerts and...
Source: www.keycdn.com

Social recommendations and mentions

Based on our record, NewRelic seems to be more popular. It has been mentiond 81 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoDesk mentions (0)

We have not tracked any mentions of GoDesk yet. Tracking of GoDesk recommendations started around Mar 2021.

NewRelic mentions (81)

  • Cleaning routines to keep your project without bugs
    *1. New Relic *— it’s a tool to check on the slow performance of your app. If any action of the user takes longer than usual, NewRelic will inform you about that. - Source: dev.to / 3 days ago
  • Caching in depth
    Tip: You can use tools like DataDog, perf (Linux), New Relic etc. To monitor cache performance. - Source: dev.to / about 1 month ago
  • How to Handle N+1 Queries for Optimal Database Performance in Django?
    Using APM tools like NewRelic, Sentry, Datadog, etc to monitor the performance of your application and while you're on it, they can help you identify N+1 queries. - Source: dev.to / about 2 months ago
  • How to improve page load speed and response times: A comprehensive guide
    These tools track server and underlying infrastructure and backend performance. They monitor several metrics, like disk I/O, CPU and memory usage, network traffic, and more. Some examples of these tools include New Relic, Datadog, and AppDynamics. Web administrators can use them to see what's causing slow SRT, like high CPU usage or network traffic. Server-side monitoring tools also provide real-time alerts to... - Source: dev.to / 3 months ago
  • Experience Continuous Integration with Jenkins | Ansible | Artifactory | SonarQube | PHP
    11 Application performance: Before we even perform a deployment, we should configure monitoring tools like Retrace, DataDog, New Relic, or AppDynamics to look for performance problems, hidden errors, and other issues. During and after the deployment, we should also look for any changes in overall application performance and establish some benchmarks to know when things deviate from the norm. - Source: dev.to / 3 months ago
View more

What are some alternatives?

When comparing GoDesk and NewRelic, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

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