GLPI VS Jira Service Desk

GLPI

GLPI is the Information Resource-Manager with an additional Administration- Interface.

Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Landing page //
2023-10-18

Landing page //
2023-09-13

Como Utilizar GLPI

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

Category Popularity

0-100% (relative to GLPI and Jira Service Desk)

Jira Service Desk

Monitoring Tools

100 100%

Monitoring Tools

0% 0

Help Desk

9 9%

Help Desk

91% 91

IT Asset Management

100 100%

IT Asset Management

0% 0

Project Management

0 0%

Project Management

100% 100

User comments

Share your experience with using GLPI and Jira Service Desk. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare GLPI and Jira Service Desk

Since it's an open source service, the occasional bug or hiccup should be expected. If you need a more reliable version of GLPI, you can pay for a warranty that ensures a “stable and predictable performance” thanks to a team of techs. While the free version tracks unlimited assets, anyone who wants the paid version with warranty and support will need to pay for a plan tier...

Source: tech.co

Jira Service Desk Reviews

Top IT Management Software 2021

Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...

Source: www.itbusinessedge.com

The Best Help Desk Software in 2020

Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...

Source: www.jitbit.com

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions

Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

Source: financesonline.com

What are some alternatives?

When comparing GLPI and Jira Service Desk, you can also consider the following products

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Snipe-IT - Managing assets with a Google doc or a shared Excel spreadsheet is more common than you think.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Jira Service Desk vs NetBox

Jira Service Desk vs Freshservice

Jira Service Desk vs Snipe-IT

Jira Service Desk vs Freshdesk