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Jira Service Desk VS Snipe-IT

Compare Jira Service Desk VS Snipe-IT and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Snipe-IT logo Snipe-IT

Managing assets with a Google doc or a shared Excel spreadsheet is more common than you think.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Snipe-IT Landing page
    Landing page //
    2022-03-12

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Snipe-IT videos

+ Add

Snipe-IT Turbo Tutorial: Custom Fields

More videos:

  • Review - Part 6 | Importing Assets In Snipe-IT
  • Review - Snipe-IT Promo

Category Popularity

0-100% (relative to Jira Service Desk and Snipe-IT)

Jira Service Desk

Snipe-IT

Help Desk
100 100%
Help Desk
0% 0
Asset Management
0 0%
Asset Management
100% 100
Project Management
100 100%
Project Management
0% 0
IT Asset Management
0 0%
IT Asset Management
100% 100

User comments

Share your experience with using Jira Service Desk and Snipe-IT. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Snipe-IT

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Snipe-IT Reviews

12 Best Asset Management Software For IT Teams In 2023
Why I picked Snipe-IT: I chose Snipe-IT because of its ability to allow you to customize the software to your needs. Its open-source design lets you modify the software to your liking so you can better manage your IT inventory like licenses, software, computers, smartphones, and more.
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Snipe-IT is an open-source ITAM software that provides asset tracking, inventory management, and reporting capabilities. It offers automated asset discovery, hardware and software tracking, and depreciation management, making it easy for organizations to manage their assets and track their value over time. Snipe-IT’s user-friendly interface and customizable dashboards make...
Source: infraon.io
Top 7 Alternatives To Snipe-IT (ITAM Tool)
Complexity: Setting up and configuring Snipe-IT can be complex and challenging, especially for smaller organizations.Overall, while Snipe-IT is a robust ITAM tool, it may not be the best fit for every organization's IT team’s needs. Thus, it's important to weigh the benefits and drawbacks of any ITAM tool before making a decision.In light of this, let’s explore the...
Source: www.zluri.com
Top 10 Free It Asset Management Software
Snipe-IT Free Open Source Asset Management Software. Always know where your IT assets are, what’s out for repair, and when your service contracts are up. Never re-buy a license key again because you lost track of it.
Source: cloudsmallbusinessservice.com
Best Free Asset Tracking Software
As a web-based open source platform, Snipe-IT is a great choice for tinkerers who are comfortable adding their own third-party integrations to build the asset tracking software they need. It's very secure and updated regularly – a huge boon for any open source program – though you'll need to manually update it each time. Functionality is pretty basic: Snipe-IT tracks assets...
Source: tech.co

Social recommendations and mentions

Based on our record, Snipe-IT seems to be more popular. It has been mentiond 96 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

Snipe-IT mentions (96)

  • Inventory for Insurance Purposes?
    At work I use snipeIT to manage our asset inventory, it's fairly quick to spin up with docker and it's quite customisable Https://snipeitapp.com/. Source: 10 months ago
  • Asset Management for family?
    Some of the top options would be https://snipeitapp.com or https://inventree.org I used Inventree briefly and honestly couldn’t bring myself to actually add enough stuff to make it useful for me but the software was solid. Source: 11 months ago
  • New job is overwhelming
    I very strongly disagree, use serial numbers if at all possible, set up Snipe-IT, and you'll never have to change labels again. As long as you are the one handling provisioning, repairs and such, or those who do is allowed access, you'll always know the location, status and ownership of everything in there. Source: 12 months ago
  • Software for entering order details
    This suggestion brought me to https://snipeitapp.com/ which looks interesting! Source: about 1 year ago
  • Need help picking a ticketing system
    SnipeIT: Free if self-hosted, with cheap hosting available. It gets tons of love, and the support with the paid version is on point. Link. Source: about 1 year ago
View more

What are some alternatives?

When comparing Jira Service Desk and Snipe-IT, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Stockpile - Stockpile is a free online inventory system for small business and at home uses.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PartKeepr - PartKeepr is an open source inventory management system that you can alter according to the particular requirements of your business or of the area from where you are operating.

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