Software Alternatives, Accelerators & Startups

Gladly VS SentiOne

Compare Gladly VS SentiOne and see what are their differences

Gladly logo Gladly

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

SentiOne logo SentiOne

Insightful social listening and online reputation management platform.
  • Gladly Landing page
    Landing page //
    2023-10-10
  • SentiOne Landing page
    Landing page //
    2018-09-29

What do we offer? SentiOne helps listen to what truly matters and react to your audience needs. We provide broad, in-depth online listening and complete reputation management solution. This means you can explore unlimited keywords in any language and get the analysis of mentions from various web sources such as social media, news, blogs, forums in chosen country. You get a broad, clear view. As well as the possibility to answer to your audience straight from our all-in-one platform. You have the means to easily discover the essence of online conversations and lead the way to prove your position in the market.

What makes us different? With SentiOne you benefit the most from: Limitless keywords and results to gain a wide perspective Instant access to countless data to never miss anything Historical data even from 3 years back viewed in real time to prove your impact Advanced filtering providing the most relevant data to get a clear view and find sales opportunities The most accurate sentiment analysis, supported by native language analysts, to identify target groups A complete cutting-edge toolset to truly connect with your audience

SentiOne

$ Details
paid Free Trial €249.0 / Monthly (5 users, 5 projects, unlimited keywords, unlimited mentions)

Gladly videos

Gladly Anthem 4 Wagon Stroller | Occupational Therapist Unboxing, Impressions, Brief Review

More videos:

  • Review - Gladly Wagon Beach Review! How does it do?
  • Review - Gladly Family Anthem 4 Wagon Review!

SentiOne videos

10 reasons why marketing agencies should use social media listening | SentiOne

More videos:

  • Review - Start online listening with SentiOne
  • Review - SentiOne Customer service - the key to retaining happy customers and increasing revenue

Category Popularity

0-100% (relative to Gladly and SentiOne)
Tool
100 100%
0% 0
CRM
0 0%
100% 100
Customer Support
100 100%
0% 0
Social Media Marketing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gladly and SentiOne

Gladly Reviews

Best Call Center Software: The Complete List (2020 Update)
Gladly is a customer support platform that focuses on making customers number one. They offer a cloud voice platform and IVR and integrations, email, chat, SMS and MMS, and social interaction help.

SentiOne Reviews

10 Affordable News Monitoring Tools to Keep You in the Know
SentiOne offers also insights into various metrics connected to the online performance of the keywords you monitor: conversation volume, engagement, share of voice, sentiment analysis, influencer identification, and more.
Source: brand24.com

What are some alternatives?

When comparing Gladly and SentiOne, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Tars - TARS enables users to create chatbots that replaces regular old webforms.

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.