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Gladly VS Dr.Explain

Compare Gladly VS Dr.Explain and see what are their differences

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Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Gladly logo Gladly

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Dr.Explain logo Dr.Explain

Dr.Explain software is a help file authoring tool.
  • Gladly Landing page
    Landing page //
    2023-10-10
  • Dr.Explain Landing page
    Landing page //
    2023-05-13

Gladly videos

+ Add

Gladly Anthem 4 Wagon Stroller | Occupational Therapist Unboxing, Impressions, Brief Review

More videos:

  • Review - Gladly Wagon Beach Review! How does it do?
  • Review - Gladly Family Anthem 4 Wagon Review!

Dr.Explain videos

+ Add

Dr.Explain 4.5 - A new version of the best help file and manual authoring tool

More videos:

  • Tutorial - How to create online help manual (webhelp) with Dr.Explain

Category Popularity

0-100% (relative to Gladly and Dr.Explain)

Gladly

Dr.Explain

Tool
100 100%
Tool
0% 0
Document Management
0 0%
Document Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Document Management System
0 0%
Document Management System
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gladly and Dr.Explain

Gladly Reviews

Best Call Center Software: The Complete List (2020 Update)
Gladly is a customer support platform that focuses on making customers number one. They offer a cloud voice platform and IVR and integrations, email, chat, SMS and MMS, and social interaction help.
Source: biz30.timedoctor.com

Dr.Explain Reviews

We have no reviews of Dr.Explain yet.
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What are some alternatives?

When comparing Gladly and Dr.Explain, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

HelpSmith - HelpSmith is a help authoring tool to create CHM HTML help files, manuals, and PDF documents.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Adobe RoboHelp - Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.

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